Vitor Emmanuel Ibouka

Motivated, energetic, and adaptable individual with proven experience in customer service, hospitality, and warehouse roles

Talent

Flat 3 Spencer Court, Spencer Street, Birmingham B18 6DDMember since 2 June 2026

Excellent customer service and client relationship skillsStrong organisation & time management abilitiesEffective team player and supportive colleagueConfident and professional communication skillsAdaptable to different work environments (warehouse, hospitality, reception)Target-driven with proven ability to meet deadlines under pressureQuick learner with strong problem-solving skillsIT literate (MS Office, stock management systems)

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About

I am a motivated, energetic, and adaptable individual of African British background, born in Cabinda, Angola, with full and unrestricted right to work in the UK. I bring a strong mix of cultural awareness, multilingual communication (English, Portuguese, French), and proven experience across customer service, hospitality, and warehouse roles. I thrive in fast-paced environments, adapt quickly to new challenges, and take pride in delivering excellent results both independently and as part of a team.

Experience

Picker/Packer - DHL Selfridges Warehouse - Birmingham

(2024-10)

Accurately picked and packed stock for distribution to multiple stores.
Maintained high levels of accuracy while working in a fast-paced, target-driven environment.
Demonstrated time management and attention to detail when handling stock allocation.

Hotel Receptionist & Back-of-Kitchen Staff - KSB Recruitment - Birmingham

(2023-07 - 2023-09)

Welcomed and assisted hotel guests, providing excellent customer service.
Handled reception duties including booking management and guest queries.
Supported kitchen operations with food preparation and cleaning tasks.
Balanced front-of-house professionalism with back-of-house efficiency.

Picker/Packer - HelloFresh - Birmingham

(2022-01 - 2022-01)

Worked in a high-pressure warehouse environment, preparing customer orders with speed and accuracy.
Contributed to smooth team operations by maintaining strong communication and adaptability.

Warehouse Operative - Sainsbury's Distribution - Birmingham

(2019-04 - 2019-07)

Allocated stock to the correct stores and prepared orders for distribution.
Packed boxes, pulled materials, and ensured stock reached delivery areas efficiently.
Gained experience in logistics, teamwork, and productivity under pressure.

Exam Invigilator - Escola de Lamacaes - Braga, Portugal

(2018-04 - 2018-04)

Monitored students during exams to ensure rules were followed.
Organised exam papers and materials, maintaining confidentiality and professionalism.
Developed organisation, leadership, and responsibility in a formal setting.