Wail Elamin
Airplane Cleaner
Talent
Manchester, ManchesterMember since September 18, 2025
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About
Reliable and adaptable professional with extensive experience in cleaning, customer service, and support roles. Skilled in maintaining high standards of cleanliness and safety in fast-paced environments. Fully flexible and eager to contribute to the smooth operation of aircraft turnaround services at Manchester Airport.
Experience
Actively Seeking Work
April 2025 – Present
- On Universal Credit
- Training with Manchester Airport Academy
January 2025 – April 2025
- Responded to high volumes of customer enquiries via phone
- Resolved issues related to accounts, billing, and memberships
- Escalated complex cases and ensured accurate data entry
June 2024 – January 2025
- On Universal Credit
September 2023 – June 2024
- Monitored alarms and dispatched emergency services
- Logged incidents and provided technical support
April 2023 – January 2025
- Provided IT support and training to visually impaired individuals
- Delivered assistance with empathy and patience
January 2023 – September 2023
- On Universal Credit
September 2022 – January 2023
- Diagnosed and resolved broadband and Wi-Fi issues
- Scheduled engineer visits and maintained service records
May 2022 – July 2022
- Performed deep cleaning tasks and maintained hygiene standards
- Managed cleaning supplies and stock
September 2021 – March 2022
- Handled overnight operations and cleaned public areas
- Ensured guest safety and supported check-ins
January 2021 – September 2021
- On Universal Credit
September 2019 – January 2021
- On Home Office Asylum Seeker’s benefit
Education
- Manchester Airport Academy – Aviation training (2025)
- Customer Service & IT Skills – Back2Work & The Growth Company
- Medical Coding & Billing Diploma – Penn Foster Career School
