Actively Seeking Work
April 2025 – Present
- On Universal Credit
- Training with Manchester Airport Academy
Customer Service Advisor – Rullion (COOP), Manchester
January 2025 – April 2025
- Responded to high volumes of customer enquiries via phone
- Resolved issues related to accounts, billing, and memberships
- Escalated complex cases and ensured accurate data entry
Actively Seeking Work
June 2024 – January 2025
Customer Service Advisor – Johnson Controls (ADT), Manchester
September 2023 – June 2024
- Monitored alarms and dispatched emergency services
- Logged incidents and provided technical support
Volunteer Technical Assistant – RNIB, Manchester
April 2023 – January 2025
- Provided IT support and training to visually impaired individuals
- Delivered assistance with empathy and patience
Actively Seeking Work
January 2023 – September 2023
Customer Service Advisor – Techmahindra (TalkTalk), Manchester
September 2022 – January 2023
- Diagnosed and resolved broadband and Wi-Fi issues
- Scheduled engineer visits and maintained service records
Office Cleaner – Blue Arrow (HRMC), Manchester
May 2022 – July 2022
- Performed deep cleaning tasks and maintained hygiene standards
- Managed cleaning supplies and stock
Night Team Member – Premier Inn, Manchester
September 2021 – March 2022
- Handled overnight operations and cleaned public areas
- Ensured guest safety and supported check-ins
Actively Seeking Work
January 2021 – September 2021
Waiting for Asylum Decision
September 2019 – January 2021
- On Home Office Asylum Seeker’s benefit
