Walid Abowatfa

Experienced Patient Coordinator and Team Leader with a strong background in medical tourism, plastic surgery, and dental treatments. Skilled in managing international patients, coordinating treatments, and leading large teams in fast-paced clinical environments. Proven ability to increase patient satisfaction, improve conversion rates, and deliver high-quality service. Currently seeking a role in clinics, dental practices, or healthcare settings in London.

Team Leader & Senior Patient Coordinator at International Plus (2022-05 – 2023-12)

• Managed and supervised a team of 50+ patient coordinators
• Coordinated international patients for treatments
• Improved team performance and patient satisfaction
• Worked with doctors on treatment plans
• Oversaw full patient journey

Patient Coordinator at Dentakay (2021-02 – 2021-12)

• Main contact for international patients
• Assisted in treatment selection and scheduling
• Built strong client relationships
• Coordinated with medical teams

Patient Coordinator (Dental) at Prof Clinic (2020-06 – 2020-11)

• Organised dental treatments
• Managed bookings and travel
• Supported patients throughout treatment

Interpreter (Medical) at Natural Clinic (2021-12 – 2022-04)

• Translated between doctors and patients
• Explained procedures and aftercare
• Improved patient understanding

Real Estate Agent at Investmn (2019-10 – 2020-03)

• Managed sales and rentals
• Worked with international clients
• Handled negotiations

Real Estate Agent at Polygon Properties (2018-07 – 2019-08)

• Managed sales and rentals
• Worked with international clients
• Handled negotiations