Customer Assistant at OHLALA Hong Kong (2026-08 – 2026-09)
- Managed and maintained stock of 300+ luxury fur items, ensuring accurate inventory control and organised product presentation.
- Assisted clients with personalised service in a luxury retail environment, supporting product selection and delivering a high standard of customer experience.
- Supported sales of Rene Caovilla luxury heels, demonstrating product knowledge and an understanding of premium footwear.
- Contributed to high-value transactions, with a highest recorded individual sale of HKD 100,000.
- Built strong customer relationships through attentive service, effective communication, and an understanding of luxury consumer expectations.
Summer School Tutor at Salvation Army Kowloon City Corps & Community Education Centre (2017-06 – Present)
Seasonal role from Summer 2017 to Present
- Delivered engaging STEM learning activities and academic support for primary school students, adapting teaching approaches to different learning needs and abilities.
- Provided homework guidance and one-to-one academic support, helping students build confidence and develop independent learning skills.
- Planned, coordinated, and supervised educational field trips and enrichment activities, ensuring student safety, engagement, and effective organisation.
- Took on a leadership and mentoring role for junior tutors, providing guidance, sharing teaching strategies, and supervising their work to maintain a supportive and effective learning environment.
- Supported the wider tutoring team with activity planning, classroom management, and day-to-day coordination, drawing on extensive experience working with children.
- Developed strong leadership, communication, teamwork, and organisational skills through working with students, junior tutors, staff, and families from diverse backgrounds.
Online Tutor at Online (2024-01 – 2024-06)
- Delivered online tutoring in GCSE Physics and Chemistry
- Simplified scientific concepts and adapted explanations to support effective learning outcomes
- Developed organisational and time management skills through independent lesson preparation and scheduling
Part Time Promoter at DSG Energy Limited (2023-06 – 2023-07)
- Supported promotional events and public engagement activities for the company
- Strengthened communication and interpersonal skills through interaction with diverse groups of people
Food Service Assistant at 日昇小食 (daydayeatsnackshop) (2022-05 – 2022-07)
- Worked in a busy local Hong Kong food business, supporting food preparation, order taking, cashiering and customer service.
- Handled cash transactions independently, accurately calculating totals and providing change without an electronic point-of-sale system.
- Memorised a wide range of product prices and menu items, enabling fast and accurate order processing during busy periods.
- Took customer orders by handwritten notes or memory, maintaining accuracy while managing multiple orders simultaneously.
- Assisted with the preparation and production of traditional Hong Kong-style food and snacks, working efficiently during busy service periods.
- Communicated directly with customers in Cantonese, responding to orders and enquiries in a friendly and efficient manner.
- Maintained a clean and organised work area and worked closely with colleagues to ensure smooth day-to-day operations.
Student Physiotherapist at NHS Clinical Placements (2024-01 – 2025-12)
- Worked with patients, families and multidisciplinary teams across hospital and community settings.
- Developed strong communication, teamwork, organisation and professional interpersonal skills.
- Managed daily workloads independently while maintaining a high standard of service and professionalism.
