Box Office Cashier - Winter Wonderland
(2025-11)
- Sold tickets, handled cash and card payments, and assisted customers with booking enquiries.
- Provided clear information on attractions, timings, and entry requirements while maintaining a friendly, efficient service in a fast-paced environment.
- Supported queue management and worked closely with the team to keep box office operations running smoothly during busy periods.
Ticket sales and Information Assistant - Buckingham Palace
(2025-05 - 2025-09)
- Handled customer enquiries, processed ticket bookings, and provided up-to-date visitor information.
- Worked on the Travel Trade team, supporting group bookings and liaising with partners. The role required regular use of Excel spreadsheets to organise booking data, track sales, and maintain accurate records.
- Was Access trained, meaning I supported visitors with access requirements by providing tailored guidance, ensuring their needs were met, and helping deliver an inclusive and positive visitor experience.
Teaching Assistant - Tradewind Recruitment
(2024-09 - 2025-04)
- Provided tailored support to SEN students, adapting teaching materials and offering one-on-one assistance to meet individual learning needs and ensure inclusion.
- Assisted in creating an inclusive learning environment supporting classroom instruction and promoting engagement among both SEN and non-SEN students.
Event Steward - LKR, White City
(2023-11 - 2025-08)
- Welcomed customers into the venue promptly by demonstrating excellent communication skills to ensure the safety and comfort of all participants.
- Managed crowd control alongside conflicts/emergencies to maintain customers' health and safety, which required strong attention to detail.
Receptionist & Court Monitor - Oxygen Free Jumping, Acton
(2022-08 - 2024-09)
- Supervised tills at reception, checked in and created bookings, took orders in the café, and marshalled in courts and climbing walls to create engaging and inclusive customer service.
- Carried out responsibilities which demonstrated the ability to multitask and ensure the highest level of customer satisfaction to increase business performance.
Front of House - WellCare Pharmacy, Sudbury
(2022-07 - 2022-08)
- Organized 6 client meetings for the team which required me to liaise with external partners and negotiate on dates and team availability. Resulted in meetings running smoothly and winning 3 new clients for the business.
