Wasim Ainarkar

An adaptable and ambitious Individual with substantial planning & customer service experience, and an exceptional understanding of supply chain. I am analytical and data driven, commercially astute, resilient, and adaptable with substantial experience in how to use data to underpin processes and behavioural changes. Keen to take daily challenges and enhance my knowledge and apply theory to practice within a successful organisation.

An analytical thinker with excellent negotiating, presenting, coaching skills and the ability to communicate and influence stakeholders at all levels. A flexible approach with the attitude to manage pressure in a challenging environment and the ability to adapt to changes. I also have strong work ethics with excellent people skills.

Furthermore, I am seeking a change in my career and eventually want to pursue a career in the field I obtained my degree in.

Site Manager - Morrisons

(2020-10)

• Liaised with customers, colleagues and external third parties including stakeholders at various levels
• Organising workloads for my team members
• Dealing with supply and chain, reordering stock
• Ensuring that all safety procedures are met, health and safety, fire exits free from obstruction
• Obtained valuable customer facing rapport with customers when dealing with complaints
• Understood end to end process of a huge supermarket
• Using internal software to record data reports on a daily/weekly basis such as sales figures, losses, expenditure site wide
• Organising special events and seasonal promotions
• Maintaining sufficient inventory, ordering merchandise, and selling to both staff/customers
• Helping new starters settle in and offering support and training
• Ensuring that key deadlines are met or are on track to meet the commencement of the term
• Creating staff schedules and resourcing up to capacity
• Organising cover due to annual leave or sicknesses
• Working closely with HR to ensure that any staff issues/concerns are handled correctly with HR policies
• Being a mentor to my team and a person who they could approach easily with any issues/concerns
• Performance review discussions with staff to ensure that they are developing and helping them achieve their career aspirations
• Using data to forecast future projections and strategically plan ahead
• Staff motivation and ensuring that they are hitting team/company targets
• Interviewing/hiring staff when required
• Conducting appraisals, organising training
• Team updates/changes store wide

Sales Assistant/Cashier - Morrisons

(2006-08 - 2020-09)

• Unloading deliveries, replenishing stock levels
• Cashier assistant
• Worked independently to meet deadlines and requirements of the team and wider departments

Customer Service Advisor - Capita

(2005-08 - 2006-08)

• Inbound customer service calls
• Dealing with complaints
• Building customer rapport to obtain debt chase

Dispenser - Aston Chemist

(2005-05 - 2005-08)

• Helping head pharmacist take deliveries, pack, stock, and upload customer data on system
• Taking inbound calls to the chemist
• Liaising with customers and providing medicine options after consulting head pharmacist

Undergraduate - Pharmaceutical Sciences - Preston University (2008 - 2010)

National Diploma in Sport - Merit

• Extended National Diploma in Sport - Merit
• Physics - A
• Chemistry - B
• Biology - B - St Mary’s College (2004 - 2008)

Eight GCSE’s (A-C) including Maths, English and Science - Our Lady St John’s High School (1999 - 2004)