Will Horsman

A hard-working, dedicated team player with a record of consistently leading achievement of operational and learning objectives, as teacher and director, over the last 11 years. C1 level of Spanish. A highly varied background in business and education, proven ability to accomplish goals in high-pressure environments.

Constantly striving to improve performance related to client relationships and leadership. Strong empathy focus, with personal investment in the clients' progress and success driving maintenance of high standards regarding organisation, communication and data-led business development. Proven ability to lead in constantly changing scenarios, anticipating issues as well as dealing with those as they arrive.

Analysing challenges and finding solutions on a case-by-case basis. Classes and educational materials based on functional skills and dealing with real-world situations, always demonstrating ability to create, adapt and follow curricula based on individual needs and objectives. Based in London/Hertfordshire, willing to relocate.

Director of Studies - Dusemond Study Programs

(2024-06)

Direction, strategising and operational management of the academic department for a total of 800 young learners and mid-late teen students in an intense summer school environment over 6-week periods. Assessed as an exceptionally high-performing department, with academics achieving the highest level of positive client feedback in recent history.

• Client management. Dealing with demands and feedback, balanced against objectives and resources.
• Planning academic schedule, anticipating challenges, tracking and reporting outcomes vs set objectives.
• Soft skills focus, team-leading and motivating towards data-led goals with close attention and empathy.
• Giving and receiving CPD training, based on observations and modern academic methodologies.
• Inter-departmental collaboration on projects and day-to-day activity. Planning and conducting extracurricular events, such as inductions, excursion preparation, client socials and graduations.
• Managing conflict between departments and teams.
• Utilising IT software and platforms developed specifically for the company (as directed, as well as creatively to match situations and challenges as they arise).
• Use and development of the company's own curriculum, adapting as needed to different student demographics, needs and learning capabilities. Tracking teacher and student performance throughout.

English Teacher - Academia Avanç

(2014-09)

Business English classes tailored for and given to companies in a wide range of industries, such as finance, travel, medicine, management consulting, marketing, NGO and higher education.

• Creation and execution of objective-led classes, including preparation for exams, interviews and entrance to both higher education and the world of work.
• 100% pass rate for Trinity GESE and ISE exams (and 90-95% pass rate across all exam boards). Exam inspection and review for Trinity exam board.
• Adaptation and creation of materials, including incorporating real-world sources (BBC news, self-help content and popular culture, among others).
• Ensuring correct balance between variety of classes and reinforcement of previous studies.
• Task-based learning, including concepts like health awareness, filmmaking and devising/pitching business proposals.
• Use of tech and AI to further embellish value and personalisation of curricula.
• Confidence-building, helping learners to express themselves comfortably, while optimising practical use of their English-language skills.
• Motivating disengaged students. Using tailored, kinetic and creative activities to create a welcoming environment.
• Soft-skills focus. Facilitating clear, empathetic communication, as well as strong client retention. Consideration of students' backgrounds, learning capabilities, neurodivergence and emotional states.
• Class supervision, de-escalation of in-class issues and ensuring that safeguarding and escalation procedures are followed in a correct and timely manner.
• Management of freelance calendar and the smooth running of regularly changing schedules, prioritising flexibility for academies and students. Managing financial and governmental freelance administration.
• Administration. Inducting students through testing and grouping. Offering feedback with meetings and report-writing, driven by use of own systems for tracking of student attendance, performance and progress towards objectives.

English Teacher - Piccolo Moresco

(2014-09)

English Teacher - Crack Business English

(2014-09)

English Teacher - Mucho Ingles

(2014-09)

English Teacher - Kennedy Languages

(2014-09)

English Teacher - Linguatracks

(2014-09)

Copywriting - Esterytelling

(2020-01)

Copywriting, editing and proofreading for a wide variety of industries and purposes. Also, all English copy for my business' website / social media platforms, found at: www.linktr.ee/WilliamsEnglish

• LinkedIn profiles
• Portfolios
• Cover letters
• CVs
• Display print
• Website content
• Presentations

Marketing Assistant (Beers, Wines and Spirits) / Visual Merchandise Planner / Internal Communications Co-ordinator / Assistant Merchandise Planner (Telecoms) - Tesco Head Office

(2011-01 - 2014-06)

Percussion Instructor and Relief Counsellor - Appel Farm Arts and Music Centre

(2010-06 - 2011-09)

Teaching percussion to large groups of children of varying abilities, including those with severe learning disabilities.

BMus (Hons) - Popular Music Performance - Tech Music Schools/Thames Valley University (2007-09 - 2010-05)

Certificate - English Language Teaching to Adults (CELTA) - City and Islington College (2014-01 - 2014-03)

Certificación de Calificación del DELE - Spanish - Instituto Cervantes (2018-05 - 2018-05)