Will Turner
Ramp agent
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About
I am a reliable and adaptable individual with experience in customer-facing roles and a strong work ethic. I am currently seeking manual work, where I can apply my teamwork, communication, and problem-solving skills in a fast-paced environment. My previous jobs have enabled me to work effectively both independently and as part of a team, with the ability to build positive working relationships at all levels.
I always remain committed to following health and safety procedures, maintaining high standards of work, and completing tasks efficiently. I am very eager to learn new skills, undertake training, and contribute positively to the success of your organisation.
Experience
Ramp agent - Liverpool Airport (Swissport)
(2026-03)
- Load and unload passenger baggage, cargo, and mail from aircraft.
- Sort and transport luggage between aircraft and terminal buildings.
- Marshal aircraft into and out of parking positions using hand signals or guidance equipment.
- Operate ground support equipment such as baggage tugs, belt loaders, pushback tractors, and cargo loaders.
- Assist with aircraft pushback and towing operations.
- Perform aircraft arrival and departure procedures within tight turnaround times.
- Ensure baggage and cargo are loaded according to weight and balance requirements.
- Conduct safety inspections of equipment and work areas.
- Communicate with flight crews, dispatchers, and other ground operations staff.
- Respond to adverse weather conditions while maintaining safe operations.
- Report equipment faults, safety hazards, or operational issues.
- Ability to work outdoors in all weather conditions.
- Strong teamwork and communication skills.
- Awareness of health and safety procedures.
- Reliability and punctuality.
- Ability to work shifts, including nights, weekends, and holidays.
- Attention to detail and ability to follow procedures accurately.
- Basic understanding of airport operations and security requirements.
- Physical fitness and ability to lift heavy luggage.
Retail Assistant - The Range
(2024-03 - 2026-03)
- Serving and advising customers.
- Unpacking and sorting stock deliveries.
- Taking cash and card payments and make sure the till balances.
- Handling customer returns, refund payments and logging details.
- Keeping the store clean and tidy.
Bar Tender - Halton Farnworth Hornets Social Club
(2023 - 2023)
- Serving customer’s food/drink.
- Keeping the bar area clean and tidy.
- Maintaining the bar such as opening the bar and closing the bar after each shift.
Sports Trader - Sports Trader
(2023 - 2023)
- Serving customers and ensuring they receive excellent customer service.
- Stocking the shelves with different items such as clothing/sportswear/equipment.
- Ensuring the shop is clean and tidy, and safe for staff and customers.
Warrington Youth Zone
(2021 - 2023)
- Maintaining gym equipment.
- Supporting the running of classes.
- Providing 1:1 support for young people in the gym.
- Making sure everybody is involved in gym classes and offering help to clients.
- Cleaning the gym equipment after use.
Widnes Vikings Rugby League Club
(2021 - 2022)
- Supporting the head coach with the other teams.
- Getting involve with teaching the younger players how to interact with the rugby ball.
- Ensuring the pitch is intact and clean.
Gym Assistant - Terry Spencer Boxing
(2021 - 2022)
- Maintaining equipment e.g ensuring the equipment is intact and not faulty.
- Supporting personal trainer with classes.
- Cleaning gym equipment and ensuring it is ready to be used by the next client.
Voluntary Animal Worker - Hessey’s Hound Haven
(2020 - 2021)
- Looking after the dogs in my care ensuring they had food and water.
- Interacting with the dogs involving play time and rest as required.
- Keeping the area and equipment clean.
Education
Various courses and activities to develop communication and team work skills - Princes Trust (2023-09 - 2023-12)
Level 1 sports and coaching D* (Distinction), Level 2 Sports and coaching Merit - Sports and coaching - Cronton Sixth form College (2021 - 2023)
GCSE English 3, GCSE Maths 1 - Cronton Sixth form College (2021 - 2023)
Level 2 Employability skills - Riverside College (2020 - 2021)
