William Giffin

Offering employers a friendly, outgoing and dependable staff member who brings great enthusiasm and energy to the workplace. A wide range of skills developed in both the public and private sector, being customer focused, analytical with an acute attention to detail. Able to use my communication skills to engage with people across all areas of the organisation.

Digital Hybrid Records Manager - Foreign & Commonwealth Office (latterly FCO Services)

(2006-01 - 2024-01)

As the first government department to transfer its records to The National Archives I was at the forefront of working with clients and stakeholders to establish, develop and improve bespoke IT systems to this end, subsequently rolled out across other government departments. I was also invited to the Queens Garden party for my work with the Royal Household.

• A broad working knowledge of all areas of records management, including legislature such as the Public Records Act, Freedom of Information and GDPR
• Line management of an ever-growing section of the Digital Review Team
• Liaising with stakeholders across government to ensure a consistent approach to records management within legislative structures
• Budget monitoring and reporting
• Ensuring colleagues are aware of their security responsibilities and dealing with any potential breaches in security
• Budget monitoring and reporting, including buying, Purchase Orders and managing Corporate Credit Card
• General administrative support tasks such as minute taking, dealing with HR related issues, as required

Assistant Bar Manager - Hanslope Working Mans Club

(2009-01 - 2012-01)

Covering all aspects of the pub/ hospitality trade. As well as customer facing, front-of-house work, responsibilities included

• All aspects of cellar management
• Processing stock orders and deliveries
• Devising staff rotas and managing leave and performance
• Event planning

Traffic Desk Assistant - Firstline Contracts Ltd

(2003-01 - 2005-01)

Contracted to deliver, install and stock Coca Cola vending machines and freezers in places from shops and supermarkets to leisure centres and airports, I was the main communication point between customers, crews, and Coca Cola representatives. This included confirmation of customer details and ensuring correct equipment

Storeman/ Parts Manager - Faun Municipal Vehicles Ltd

(2001-01 - 2003-01)

Supplying parts to the municipal vehicles industry (bin lorries, gritters etc) I was responsible for maintaining an approximate £500, 000 worth of stock from procurement, purchasing and supplying external customers to County Councils as well as our own service engineers. Forklift truck licence held but now expired.

Warehouse Operative - Mailcom PLC

(2000-01 - 2002-01)

Various duties from picking and packing, ensuring machines are fully stocked, transporting goods around the warehouse, and general maintenance cleaning services as required.

BA - History and English - Keele University (1997-01)

A-Levels - English Literature and Language, History and General Studies - The Radcliffe School, Wolverton (1990-01)

GCSEs - English Maths and Sciences - The Radcliffe School, Wolverton (1990-01)