William McKAY-MAY
Frontline emergency responder and support worker
Talent
Glyn Neath, Neath Port TalbotMember since August 26, 2026
Fast paced learnerFollowing procedures and protocolsCalm under pressureProfessional communicationConfidentiality and professional boundariesRisk awareness and sound judgementTeamwork and independent workingReliable, punctual and adaptable
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Fast paced learnerFollowing procedures and protocolsCalm under pressureProfessional communicationConfidentiality and professional boundaries
About
Frontline emergency responder and support worker with hands-on experience delivering safe, reliable care in high-pressure and supported-living environments. Calm under pressure and disciplined, I follow procedures precisely, communicate clearly with colleagues and service users, and consistently prioritise safety, confidentiality and positive outcomes for those in need.
Experience
On-Call Firefighter - Glyn Neath Fire Station - Glyn Neath
(2024-04)
- Respond to emergency incidents as part of an operational team.
- Remain calm and focused in high-pressure and time-critical situations.
- Follow operational procedures, safety protocols and instructions accurately.
- Work closely with colleagues and other emergency services.
Support Worker - Community Lives Consortium
(2024-08)
- Provide professional support within a supported living environment.
- Maintain confidentiality, professional boundaries and a responsible approach.
- Communicate effectively and manage challenging situations calmly.
- Follow organisational procedures and work independently as well as part of a team.
Education
GCSEs - English and Mathematics - Hawthorn High School
Skills
Frontline emergency responder and support worker
