William McKAY-MAY

Frontline emergency responder and support worker with hands-on experience delivering safe, reliable care in high-pressure and supported-living environments. Calm under pressure and disciplined, I follow procedures precisely, communicate clearly with colleagues and service users, and consistently prioritise safety, confidentiality and positive outcomes for those in need.

On-Call Firefighter - Glyn Neath Fire Station - Glyn Neath

(2024-04)

• Respond to emergency incidents as part of an operational team.
• Remain calm and focused in high-pressure and time-critical situations.
• Follow operational procedures, safety protocols and instructions accurately.
• Work closely with colleagues and other emergency services.

Support Worker - Community Lives Consortium

(2024-08)

• Provide professional support within a supported living environment.
• Maintain confidentiality, professional boundaries and a responsible approach.
• Communicate effectively and manage challenging situations calmly.
• Follow organisational procedures and work independently as well as part of a team.

GCSEs - English and Mathematics - Hawthorn High School