William Morrison

Highly focused Senior Retail Manager with thirty years of experience in retail management. My current role has given me the opportunity to develop my management skills working more in depth with internal and external stake holders. Building strong working relationships with local authority officers in a number of areas through out the UK.

Proven record of managing people and KPI's successfully. Adaptable and motivated, developing opportunities that further establish business goals. Excellent communicator at all levels verbally, written, emails and all formats of social media.

Regional Compliance Specialist at Wm Morrisons Supermarkets (2023-04 – Present)

Regional Compliance Specialist for Scotland and North East of England.

• Carrying out Safe and Legal Compliance Audits and Post Office Audits
• Auditing stores on Fire Safety, Food Safety, Health and Safety, Security Risks
• Training New Managers and Area Managers on correct company policies
• Producing action plans to reduce the risk of brand damage and financial loss
• Carry out internal investigations and reporting findings to appropriate stakeholders

Group Risk and Compliance Manager at Wm Morrisons Supermarkets (2020-09 – 2023-04)

Collaborate with internal and external parties to ensure a safe customer and colleague environment.

• Audit store risk assessments advising on potential risks to the customer, colleagues and the business
• Coach and support store Managers and colleagues on Health and safety and security
• Carry out investigations on Accidents, Security and Health and Safety matters
• Collaborate with facilities manager on property and maintenance to ensure planned works are carried out on time, to required standard and within agreed budget

Area Manager at McColl's Plc (2000-06 – 2020-09)

Lead and coach a team of managers to deliver outstanding customer service and first-class branch standards.

• Lead and coach a team of managers to deliver outstanding customer service and first-class branch standards
• Ensure colleagues are fully trained in company policies and procedures
• Carrying out managers reviews bi annually setting smart objectives
• Manage all financial aspects of the area to ensure budgeted bottom line profits achieved
• Continual review of company KPI's and taking corrective action
• Carry out in-depth investigations on financial loss and disciplinary concerns
• Ensuring Health and Safety policies are followed at all times
• Checking and taking corrective action on risk assessments, ensuring all colleagues are trained on risk assessments
• Working collaboratively with stakeholders inside and outside the business

Assistant Project Manager at McColl's Plc (1998-05 – 2000-06)

Worked collaboratively with merchandising teams and contractors to deliver store refits on time and within budget.

• Worked collaboratively with merchandising teams and contractors to deliver store refits on time and within budget

Store Manager at McColl's Plc (1996-06 – 1998-05)

Ensured the day to day running of the branch.

• Ensured the day to day running of the branch

Manager at Iceland Frozen Foods (1981-01 – 1992-01)

Manager at Poundstretchers (1993-03 – 1995-06)

Manager at Scottish Coop (1995-06 – 1996-06)

RSPH Level 4 Award in Managing Food Saferty and Hygiene.