William Thomas

I am a final-year student studying Japanese with Management Studies, with a strong interest in financial markets, data analysis, client facing roles, and marketing. I am experienced in fast-paced, high-responsibility roles that required adaptability, customer insight, and data-driven decision-making. I have completed a year abroad at Waseda University (Tokyo), developing advanced Japanese communication skills and cross-cultural awareness, as well as being confident to perform in unfamiliar, complex environments.

I am particularly interested in applying analytical thinking and client relationship skills to support financial data users and deliver high-quality solutions.

Retail Assistant at Levi's (2025-01 – Present)

Customer-facing role within a globally recognised brand.

• I helped to maintain store standards and visual merchandising.
• I developed strong interpersonal and communication skills through engaging with customers.

Store Assistant at Lidl (2023-01 – 2024-12)

Worked in a busy retail environment requiring strong organisation, teamwork and customer service skills.

• I assisted customers and provided support in a busy retail environment.
• I managed various responsibilities including stock control, checkout operation and supporting customers.
• I maintained strong teamwork and communication during busy periods to ensure high standards of customer service.

Crew Member at McDonald's (2021-01 – 2022-12)

Worked as part of a large team in a fast-paced customer-service environment.

• I delivered efficient service during busy shifts, along with maintaining customer satisfaction.
• I collaborated closely with team members to ensure smooth operations.
• I developed strong communication and teamwork skills, whilst helping new staff by guiding them through new processes.

Year Abroad Programme in Japanese language, business and intercultural communication – Waseda University (2024-01 – 2025-12)

BA (Hons) in Modern Languages (Japanese) with Management Studies – University of East Anglia (2022-01 – 2026-12)