Willian
IAM Manager | Identity & Access Management (IAM) | SailPoint IIQ | Security Governance
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About
Experienced IAM professional with a strong track record of leading Identity and Access Management (IAM) capabilities within large-scale financial services environments. Recognised SME in IAM governance, controls, and lifecycle management, with deep expertise in SailPoint IdentityIQ (IIQ). Proven ability to lead teams, deliver complex IAM programmes, and engage senior stakeholders across business and technology functions.
Skilled in designing and implementing secure, scalable IAM solutions aligned to regulatory and audit requirements. A delivery-focused leader committed to improving control maturity, reducing risk, and driving operational excellence.
Experience
Security Consultant (E3) – Access Management Team - Nationwide Building Society
(2022-04)
- Act as IAM SME, influencing strategy and control maturity across the enterprise IAM programme
- Lead the design and delivery of IAM capabilities within the Security COE, aligned to enterprise architecture
- Accountable for end-to-end IAM delivery and BAU service operations, ensuring platform stability, performance, and delivery of upgrades and new functionality
- Own and approve technical and functional design documentation to ensure governance and quality standards
- Lead application onboarding into SailPoint IIQ, ensuring alignment with governance frameworks and lifecycle processes
- Provide technical ownership of IdentityIQ, driving optimisation and platform best practices
- Lead incident, problem, and defect management for IAM services, ensuring root cause resolution
- Build and maintain strong stakeholder relationships, acting as a trusted IAM advisor
- Define and oversee IAM processes within the Logical Access function, driving consistency and continuous improvement
- Provide leadership and operational oversight to IAM teams, including task prioritisation and delivery management
- Line manage and mentor team members, supporting capability development and performance
- Lead audit engagement responses, ensuring successful outcomes for internal and external reviews
Security Consultant (E2) – Logical Access Team - Nationwide Building Society
(2020-04 - 2022-06)
- Provided SME consultancy on IAM governance and control frameworks
- Supported IAM solution design and delivery within the Security COE
- Delivered IAM programme releases, including enhancements and upgrades
- Contributed to technical and functional designs, including approvals
- Led onboarding of applications into SailPoint IIQ
- Supported incident management and defect resolution
- Managed stakeholder engagement across business units
- Oversaw IAM processes within Logical Access
- Supported leadership and mentoring within the IAM team
- Delivered audit support and evidence for compliance activities
Security Team Lead (E1) – Logical Access Controls - Nationwide Building Society
(2017-01 - 2020-04)
- Managed certification and segregation of duties (SoD) controls
- Led privileged access recertification processes
- Provided consultancy to IAM and PAM programmes
- Supported audits and regulatory compliance activities
- Line managed a team of security analysts
- Delivered management information (MI) reporting and risk commentary
- Acted as IAM SME for IdentityIQ implementation
Analyst – Access Security - Nationwide Building Society
(2013-08 - 2017-01)
- Managed user access across systems in line with security policies
- Provided user support and incident resolution
- Performed access administration and reporting
- Produced MIS data and operational reports
Service Delivery Manager - Asyst International
(2012-01 - 2013-12)
- Managed support teams and customer relationships
- Oversaw service delivery, KPIs, and escalations
Service Delivery Manager - Nokia Siemens Networks (BT Openzone)
(2007-01 - 2012-12)
- Managed NOC operations, incident management, and risk registers
- Delivered RCA reporting and stakeholder engagement
Network Engineering & Infrastructure roles - Motorola, BT, WH Smith
(2007-01)
Progressed from System Administrator to Senior Network Analyst. Delivered large-scale network transformation and support across LAN/WAN environments.
