Security Consultant (E3) – Access Management Team - Nationwide Building Society
(2022-04)
- Act as IAM SME, influencing strategy and control maturity across the enterprise IAM programme
- Lead the design and delivery of IAM capabilities within the Security COE, aligned to enterprise architecture
- Accountable for end-to-end IAM delivery and BAU service operations, ensuring platform stability, performance, and delivery of upgrades and new functionality
- Own and approve technical and functional design documentation to ensure governance and quality standards
- Lead application onboarding into SailPoint IIQ, ensuring alignment with governance frameworks and lifecycle processes
- Provide technical ownership of IdentityIQ, driving optimisation and platform best practices
- Lead incident, problem, and defect management for IAM services, ensuring root cause resolution
- Build and maintain strong stakeholder relationships, acting as a trusted IAM advisor
- Define and oversee IAM processes within the Logical Access function, driving consistency and continuous improvement
- Provide leadership and operational oversight to IAM teams, including task prioritisation and delivery management
- Line manage and mentor team members, supporting capability development and performance
- Lead audit engagement responses, ensuring successful outcomes for internal and external reviews
Security Consultant (E2) – Logical Access Team - Nationwide Building Society
(2020-04 - 2022-06)
- Provided SME consultancy on IAM governance and control frameworks
- Supported IAM solution design and delivery within the Security COE
- Delivered IAM programme releases, including enhancements and upgrades
- Contributed to technical and functional designs, including approvals
- Led onboarding of applications into SailPoint IIQ
- Supported incident management and defect resolution
- Managed stakeholder engagement across business units
- Oversaw IAM processes within Logical Access
- Supported leadership and mentoring within the IAM team
- Delivered audit support and evidence for compliance activities
Security Team Lead (E1) – Logical Access Controls - Nationwide Building Society
(2017-01 - 2020-04)
- Managed certification and segregation of duties (SoD) controls
- Led privileged access recertification processes
- Provided consultancy to IAM and PAM programmes
- Supported audits and regulatory compliance activities
- Line managed a team of security analysts
- Delivered management information (MI) reporting and risk commentary
- Acted as IAM SME for IdentityIQ implementation
Analyst – Access Security - Nationwide Building Society
(2013-08 - 2017-01)
- Managed user access across systems in line with security policies
- Provided user support and incident resolution
- Performed access administration and reporting
- Produced MIS data and operational reports
Service Delivery Manager - Asyst International
(2012-01 - 2013-12)
- Managed support teams and customer relationships
- Oversaw service delivery, KPIs, and escalations
Service Delivery Manager - Nokia Siemens Networks (BT Openzone)
(2007-01 - 2012-12)
- Managed NOC operations, incident management, and risk registers
- Delivered RCA reporting and stakeholder engagement
Network Engineering & Infrastructure roles - Motorola, BT, WH Smith
(2007-01)
Progressed from System Administrator to Senior Network Analyst. Delivered large-scale network transformation and support across LAN/WAN environments.
