Willy Nyanzi

A reliable, enthusiastic, and hardworking individual with over 2 years' experience as a Matchday Steward at Roots Hall Stadium. Demonstrates excellent communication skills, a strong sense of responsibility, and a commitment to ensuring safety and customer satisfaction. Known for being approachable. Calm under pressure, and a team player with a proactive attitude.

Matchday Steward - Roots Hall Stadium - Southend-On-Sea

(2024-01)

• Monitored crowd activity to ensure safety and compliance with stadium regulations
• Aided and directed attendees with professionalism and courtesy
• Responded to incidents calmly and efficiently, liaising with security and emergency services when required
• Supported team operations before, during and after events.

Volunteer - Epping Food Bank - Epping

(2023-08 - 2023-08)

• Helped sort and distribute food parcels to individuals and families in need
• Maintained a respectful and empathetic approach when supporting vulnerable members of the community
• Assisted with stock management and general organization of the food bank.

GCSE English - Redbridge College (2024)

Highfield Level 2 Award for Door Supervisors in Private Security - Door Supervisor Licence - South Essex College (2024)

Highfield Level 2 Award for CCTV Operators - Public Space Surveillance in Private Security Industry - CCTV Licence - South Essex College (2024)

Highfield Level 3 Award in Emergency First Aid at Work - RQF - South Essex College (2024)