General Manager at Prezzo Italian (2024-03 – Present)
- Ordering, receiving, storing, controlling, counting food/beverage and consumables stock by following key corporate standards of the chain.
- Implementing personal P&L-based techniques to maximise profit of the branch.
- Providing effective scheduling management to ensure productivity targets are achieved.
- Following chain's food safety practices by inspecting HACCP standards and providing professional training to FOH and BOH.
- Coordinating with Regional Manager to increase the effectiveness of financial, operational, marketing, and legal operations of the branch.
- Understanding competition in the area and implementing operations to guarantee a constant flow of customers.
General Manager at Cacciari's (2022-06 – 2023-09)
- Managing key P&L lines to guarantee optimised labour cost and budgets.
- Working cohesively with group's HR department to ensure strategically needed staff recruitment.
- Minimising turnover by increasing staff satisfaction.
- Delivering group's profit targets by establishing solid customer perception, product quality/employee engagement, and financial stability.
General Manager at Ristorante Olivelli (2018-11 – 2022-06)
- Exhibiting thorough knowledge of food&beverage, supervisory duties, service techniques, and guest interactions.
- Counselling and training FOH and BOH to address issues promptly and to maximise workflow operations.
- Developing and implementing strategies to enhance team performance, to improve processes, and to increase efficiency.
- Following and applying restaurant's payroll practices.
Trainee Accountant at Qazi & Son's Accountants Ltd (2015-10 – 2017-07)
- Solving clients' questions and providing well-structured solutions through online and offline communication channels.
- Working closely with senior accountants to guarantee the structured solutions to clients' issues.
- Following all necessary bookkeeping procedures and data safety protocols.
- Assisting senior accountants to prepare documents for limited companies and sole traders to be submitted to HMRC.
