Yaser AL-Labani

A reliable and hardworking individual with experience in both retail and hospitality environments. Skilled in delivering excellent customer service, handling cash transactions, and maintaining high standards of cleanliness and safety. Adept at working in fast-paced settings, managing multiple tasks efficiently, and collaborating with team members to ensure smooth operations. Committed to providing a positive experience for customers and contributing to the success of the business.

Supermarket Assistant - Food Finance Supermarket (Saana)

(2024-06 - 2024-12)

• Delivered excellent customer service, assisting shoppers with queries and ensuring a positive experience.
• Managed stock replenishment, rotated products for freshness, and checked for damaged or expired items.
• Operated cash registers, processed payments accurately, and handled returns and refunds. Maintained store presentation through effective merchandising and attractive product displays. Conducted inventory checks, reported shortages, and supported stock control processes.
• Ensured cleanliness and safety across aisles and work areas in compliance with health and safety standards.
• Collaborated with team members to achieve store targets and maintain smooth daily operations.
• Supported online orders, including picking and packing for click-and-collect services.

Restaurant Worker - Ankara Restaurant

(2024-05 - 2024-12)

• Delivered exceptional customer service, greeting guests, taking orders, and ensuring a positive dining experience.
• Accurately recorded orders and communicated with kitchen staff to maintain smooth service flow.
• Served food and beverages promptly and professionally, adhering to presentation standards.
• Handled cash and card transactions, processed payments, and issued receipts accurately.
• Maintained cleanliness and hygiene in dining areas and workstations in compliance with health and safety regulations.
• Assisted with stock control, monitoring supplies and restocking items as needed.
• Collaborated with team members to ensure efficient operations during peak hours.
• Resolved customer complaints promptly and professionally to maintain satisfaction.

The Martyr Ben Issa (Saana) (2004 - 2013)