Reception Team Leader & Party Host
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A hard working self-motivated and dedicated individual with a unique combination of skills and capabilities. I am able to demonstrate the proven commitment to achievement of targets and objectives. I have strong communication skills and able to communicate with people at all levels.
I have a calm, flexible and adaptable approach to working which is necessary when working in a stressful environment. I am able to work effectively within a team or independently using my own initiative depending on the situation. I am an excellent organizer with time management and capable of meeting targets and deadlines when asked.
I am also a very responsible and reliable individual who thrives in highly pressurized situations and challenging working environments. I am also a very charismatic person. I also have a 2 years' experience as a Team Leader, where my job roles previously involved leading, supervising and helping out my team with various tasks that I wanted them to carry out.
I also have 1 year experience working as a recruitment consultant/officer. Within this role, I had the opportunity to speak with various potential clients regarding vacancies.
Reception Team Leader & Party Host - Bounce Indoor Trampoline Park
(2015-05 - 2018-05)
Ensuring that my team was performing to best of their ability. I have also had the opportunity to use my great IT skills into play. in this, there was a lot of use of Microsoft packages such as excel and word in specific. in these, I had to create rota's/timetables for the colleagues in which I had to use Microsoft excel(advanced). I also had to use Excel for importing relevant information such as stock taking. in this I had to gather all information that was given to me and then later on for me to import it into excel, again using advanced excel.
I also had to use Microsoft word for printing out posters and notices for customers and colleagues. Also as a Reception Team Leader, I had the opportunity to upsell products & services to customers. These included upselling products & services such as membership options, party offers and dealing with general enquires and complaints.
During my stay at Bounce, I had the privilege and honour to become a multi-trained staff member. By doing this, it had enabled me to get a hands on feel on other departments such as Party Hosting. As a Party Host, I had the opportunity to host various parties, in this I had the chance to interact with the cust
Recruitment Officer - Zenith Home Improvements
(2018-06 - 2019-10)
Within this role, I had the opportunity to speak with various potential clients regarding vacancies.
Marshal Champion - Gravity Trampoline Park
(2019-11 - 2021-06)
I have also had the opportunity to use my great IT skills into play. in this, there was a lot of use of Microsoft packages such as excel and word in specific. in these, I had to create rota's/timetables for the colleagues in which I had to use Microsoft excel(advanced). I also had to use Excel for importing relevant information such as stock taking. in this I had to gather all information that was given to me and then later on for me to import it into excel, again using advanced excel. I also had to use Microsoft word for printing out posters and notices for customers and colleagues.
Security Officer - ABM Industries - Xscape Milton Keynes
(2021-09 - 2022-09)
Reception Champion - Gravity Trampoline Park
(2022-11 - 2025-06)
Supervisor (Luton) - Gravity Trampoline Park - Luton
(2024-05 - 2024-11)
I was also in charge of the Reception & Marshal team. I was also vaguely in charge of parties too.
Supervisor (Northampton) - Gravity Trampoline Park - Northampton
(2025-03)
Work Experience - Boots Pharmacy
(2011-11 - 2011-11)
Level 3 - Travel & Tourism - Bedford College (2014-09 - 2017-05)
Level 2 First Diploma - Travel & Tourism - Milton Keynes College (2013-09 - 2014-06)
GCSE - General Education - The Hazeley Academy (2008-09 - 2013-06)
