Yasmin Makey

Delivered engaging and informative guided tours, accommodating groups of up to 50 at a time, sharing the history and folklore of Peak Cavern Maintaining excellent customer service both on the kiosk and throughout the tours to ensure all visitors have a safe and memorable experience Learning the ability to adapt the content of my tours based on who is in front of me, this could include school groups, families and international tourists

Tour Guide and Bar staff - Peak Cavern

(2024-05)

• Delivered engaging and informative guided tours, accommodating groups of up to 50 at a time, sharing the history and folklore of Peak Cavern
• Maintaining excellent customer service both on the kiosk and throughout the tours to ensure all visitors have a safe and memorable experience
• Learning the ability to adapt the content of my tours based on who is in front of me, this could include school groups, families and international tourists
• Worked on the bar during the concerts in the cave, serving customers drinks and snacks whilst also supervising attendees to ensure operations ran smoothly
• Maintained a high level of factual accuracy and storytelling ability, blending education with entertainment

Placement Experience as Part of my Degree - Seabridge Primary School

(2026)

• Assisting in the classroom, helping with reading & writing etc
• Took part in multiple school trips

Bachelor of Arts - History - Keele University (2022 - 2026)

A-Level - History and Philosophy - Chapeltown Academy (2020 - 2022)

GCSE - Ecclesfield School (2015 - 2020)