Yasmine Girei

Friendly, curious and adaptable individual with a First-Class BSc (Hons) in Software Engineering, currently studying for an MSc in Business Analytics at Newcastle University Business School. Experienced in listening to customer needs, explaining solutions clearly and staying calm and organised in fast-paced environments while supporting multiple people at once. Comfortable working in a team, sharing responsibility with colleagues, and trusted with sensitive information.

Passionate about delivering excellent service, quick to pick up new products and systems, and looking to bring strong communication and problem-solving skills to a customer-facing role in retail, fashion or hospitality.

Graduate Trainee (NYSC Placement) at BrandOne Technologies Limited (2025-01 – Present)

• Provided front-line support to a wide range of end users, listening to their needs and explaining solutions clearly and patiently – improving satisfaction and cutting resolution time.
• Worked closely with a team, sharing responsibility for tasks and helping colleagues to resolve issues efficiently.
• Understood individual requirements and personalised solutions accordingly, increasing customer satisfaction.
• Handled sensitive information with discretion and care.
• Stayed curious and proactive, continually learning new tools and processes to keep up with a fast-changing environment.

Software Development Intern at Innovative Global Solutions Ltd. (2023-01 – 2023-06)

• Collaborated with a team to understand client needs and deliver accurate, timely work.
• Managed multiple ongoing tasks at once, staying organised and meeting deadlines.
• Adapted quickly to new tools and processes as requirements changed.

Photography Intern at Khaleegraphy (2020-04 – 2020-09)

• Worked directly with clients during photoshoots, helping to create a welcoming, professional experience.
• Assisted with setting up equipment and supported the day-to-day running of the studio.

MSc in Business Analytics – Newcastle University (2026-09)

BSc in Software Engineering – Bayero University Kano (2024-07)

Secondary School Certificate – Capville College (2018-06)