Yassin Mrabet

My journey throughout all jobs i have worked has equipped me with a profound understanding of customer needs and preferences. My ability to work collaboratively within teams has not only enhanced my overall performance but has also significantly contributed to providing exceptional customer service. My knack for building strong, cohesive teams has been instrumental in creating an environment conducive to achieving and surpassing sales goals.

My creative and effective communication skills enable me to solve problems and find alternative solutions quickly and efficiently.

Travel safety officer - Lingwood security

(2025-06 - 2025-09)

• Delivering excellent luxury client service to promote the brand and to ensure the safety and well-being of passengers
• Observation and awareness to spot suspicious behaviour, risks, or safety issues early.
• Ability to remain calm and respond effectively in high-pressure situations to maintain security and safety.

Waiter - Novellino restaurant

(2025-09 - 2025-11)

• Provide excellent client service to maintain a good relationship for future contact
• think on my feet during troubled situations and provide optimal service and outcome for both client and company
• Built client relations to keep in contact for future reference

Sia steward - RFU Twickenham Allianz stadium

(2024-12)

• Delivering excellent luxury client service in order to promote the brand
• Providing Conflict management skills to stay calm, de-escalate arguments, and deal with difficult situations professionally

Sales assistant - Zara

(2023-10 - 2024-08)

• Conflict management skills are important in order to remain calm, resolve customer complaints, and handle challenging situations in a professional manner.
• Achieved consistent sales targets every month
• Built excellent client-tell in order to maintain our client's interest in the brand

Sales assistant - H&M

(2022-04 - 2023-01)

• Providing excellent client service to build client-tell and achieve satisfaction
• Achieved consistent sales targets in order to promote the business
• Built client relations for future interest in products and friendly environment for clients to always visit

Sales assistant - Pull and bear

(2026-04 - 2026-07)

• Ensured all customer needs were met
• Took initiative instead of waiting to be told what to
• De escalated any situation which seemed to be getting out of hand and dealt with the situations with care to ensure all parties were satisfied

A Level - Maths, Economics, Physical Education - Christs College Finchley (2022-09 - 2023-09)

GCSE - 10 GCSEs A-C including Maths, English and Science - Christs College Finchley (2017-09 - 2022-06)