Yazan Alsaid

Motivated and customer-focused A-level student with a strong academic background in Mathematics, Engineering, Arabic, and Digital Technology. Demonstrates excellent communication, problem-solving, and interpersonal skills developed through hands-on experience in retail and customer service. Adept at handling transactions, working under pressure, and contributing positively to team environments. Eager to leverage both technical knowledge and practical experience in a dynamic workplace.

Retail Assistant - Primark - Belfast

(2023-07 - 2024-04)

• Provided customer support on the shop floor, assisting with purchases, returns, and size selections
• Supported merchandising efforts, maintaining tidy displays and rotating stock efficiently
• Worked effectively in a fast-paced team environment, improving communication and upselling skills
• Gained hands-on experience in retail operations and delivering exceptional customer service

Classroom Assistant - Harmony Hill Primary School - Lisburn

(2023-09 - 2024-02)

• Supported the teacher in delivering engaging lessons in a fast-paced classroom setting
• Provided one-on-one assistance to pupils, helping with classwork and improving focus
• Led small group activities, encouraging collaboration and active participation
• Assisted with behaviour management and classroom organisation

Cashier / Customer Service Assistant - Damas Food Store - Lisburn

(2023-07 - 2024-05)

• Delivered excellent customer service, helping customers with inquiries and ensuring a positive shopping experience
• Handled transactions efficiently and accurately, including both cash and card payments
• Maintained a clean and organised store environment, restocking shelves and managing inventory
• Adapted to high-pressure situations during peak hours while maintaining professionalism

A-Level - Mathematics, Engineering, Arabic, Digital Technology - De La Salle College (2020-09)

GCSE - Mathematics, English, LLW (Learning for Life and Work), Science, Business Studies, ICT, Construction, Arabic, Physics, Statistics - De La Salle College (2024-08)