Yen Ng

Reliable, hardworking, and detail-oriented individual based in Solihull with over 20 years of solid career experience in Hong Kong. Although my background was in retail operations, my responsibilities consistently involved site setup, merchandise display, and maintaining high standards of premises hygiene and safety. Through years of managing household duties, I have developed extensive practical cleaning experience.

Additionally, I have several years of hands-on experience as a primary family caregiver, supporting elderly relatives with special needs. Currently attending ESOL classes to improve English proficiency.

Retail Operations & Sales Support - BONZER RONNE LTD (HONG KONG) - Hong Kong

(2015-01 - 2024-12)

• Maintained excellent presentation standards for retail premises and ensured compliance with strict operational, health, and safety guidelines.
• Demonstrated accuracy and speed in handling repetitive tasks and standard operating procedures.

Retail Operations & Sales Support - EUGENE BABY PRODUCTS (HONG KONG) - Hong Kong

(2005-01 - 2006-12)

• Executed daily retail operations, and achieved consistent sales growth within Hong Kong's largest specialized maternity retail network.

Shop Assistant - TANAKA SEIKA (JAPAN) | 田中青果店 - Japan

(1994-01 - 1996-12)

• Streamlined inventory processing and standardized packaging protocols to ensure the quality and freshness of agricultural products.

Waitress - KOYA CUISINE (JAPAN) | 中華料理コーヤ - Japan

(1992-01 - 1994-12)

• Facilitated seamless dining experiences by managing guest orders and resolving service inquiries in a cross-cultural environment.

Entry 2 ESOL English - English Language - City and Guilds