Scrum Master, ASOS, February 2022 to Date
- Facilitating all scrum ceremonies such as the sprint planning, daily scrum/standups, sprint review, backlog refinement and sprint review.
- Supported multiple teams both onshore and offshore.
- Coaching the team on writing good user stories that meets the INVEST criteria.
- Working closely with the product owner on the product backlog refinement, prioritising backlog items, estimating work and capacity.
- Supporting in cost Modal flows (Updating timesheets).
- Employed and updated Jira boards to ensure smooth flow of work.
- Risk identification and monitoring, managing dependencies on other scrum teams.
- Setting up both virtual and face to face workshops on Agile.
- Creating parking Lot meetings for when Stand-Up over-runs its 15-min timebox.
- Supporting with releases: Aligning with release dates, facilitating release meetings, ensuring there are rollback plans in place.
- Coaching, mentoring, and encouraging the team to self-organised.
- Helped the team to increase their velocity by 15% over 4 sprints and reduced which led to fast delivery of high-quality products.
- Communicating with stakeholders to ensure delivery of high-quality products to customers.
- Serving as the first point of contact on impediment removal and escalations.
- Working closely with team to identify and act on opportunities for improvement through retrospective meetings.
- Supported the team deliver an increase in user’s shopping experience by 65% by the end of Q3.
- Working with the team on creating high-value Increments that meets the Definition of Done.
- Reporting on the team's performance using Burndown charts, Burn up charts, team's velocity.
- Advocating for diversity and inclusion, building a safe environment where issues can be raised, and everyone can speak freely without fear of discrimination orintimidation.
Scrum Master, Halifax Bank, March 2021 to February 2022
- Responsible for supporting Scrum Teams throughout the Agile Methodology Software Development Lifecycle.
- Lead and supported cross-functional team to be self-organized and Agile matured.
- Used Agile methodology to Coach Product Owner.
- Acting as a servant leader across 2 scrum teams.
- Worked on launching a new financial product to help customers with the cost-of-living crisis and reduce overdraft spending by 50%.
- Mentoring, coaching, and giving presentations on Agilepractices.
- Working closely with product owner and the Dev team to achieve timely deliverables.
- Facilitating all scrum ceremonies such as the sprint planning, daily scrum/standups, sprint review, backlog refinement and sprint review.
- Ensuring the team plans for upcoming sprints with well prioritised backlog, fully defined user stories, acceptance criteria and DOD.
- Using metrics such as cumulative flow chart to forecast bottle necks, raising and discussing with the team and conceptualising mitigation plans.
- Tracking teams progress related to release plans, milestones, product roadmaps and deliverables.
- Used Capacity planning as a tool for effective sprint planning session.
- Identifying and removing impediments, inspect and adapt to ensure continuous improvement.
- Working with the product owner on the product backlog grooming and sprint goal.
- Empowering and motivating the team to success by adapting the values of Scrum (Commitment, Focus, Openness, Respect and Courage).
Agile Delivery Manager, Network Rail, November 2019 to February 2021
- Leading and facilitating end-to-end implementation projects for product upgrades within FinancialMessaging.
- Supporting and coaching product owners on maximising value through effective user stories that meet the INVEST Criteria and also coaching product owners on backlog prioritisation.
- Initially engaged in coaching and leading teams from a WAgile environment and promoting a more refined and efficient Scrum Culture.
- Subsequently leading multiple scrum teams of cross-functional developers in 4 geographical locations globally with up to 30 Developers.
- Enhanced and improved knowledge of multiple project delivery methodologies (SDLC, Product Life cycle, Agile, Scrum, Waterfall, and Hybrid).
- Created a leaner, streamlined Agile framework. Implemented initiatives that ensured effective planning including facilitation of backlog refinement sessions, resulting in increased velocity per sprint and positive review outcomes by sprint end.
- Reviewed and audited existing Agile practices; inspected and presented updated Scrum roles, rules, events, and artifacts to the teams involved.
- Protecting Scrum teams from external interference and removing impediments to allow for optimal performance.
- Mentored, educated and re-focussed teams and the wider group on how to achieve better success in using Agile.
- Proactively managing complex project stakeholders in a global environment across multiple interna functions and locations including offshore resources.
Data Control Manager - June 2016 to September 2019
- Details available on request
