Yusef Miah
In Room Dining Waiter
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About
A highly organised efficient and practical person, have a natural aptitude for learning. I can adapt to different environments with a positive attitude confidently and remain calm in busy and stressful situations. A sociable character, always able to forge strong relations on all levels, I am proactive and I have adopted an array of qualities and skills of time management, teamwork and working under pressure.
I take pride in all current accomplishments and look to enhance and utilise a range of skills within a demanding and productive working environment, which offers scope for personal development and a structured career path.
Experience
In Room Dining Waiter - The Broadwick Soho Hotel - 20 Broadwick St, London W1F 8HT
(2024-05)
- Servicing drinks to guests
- Servicing food to guests in their rooms
- Taking cash and card payments on the micros
Night In Room Dining Waiter - The Londoner Hotel - 38 Leicester Square London WC2H 7DX
(2021-10 - 2023-02)
- Preparing room service table and trays for breakfast & night orders
- Taking cash and card payments on the micros
- Servicing drinks to guests
- Servicing food to guests in their rooms
- Dealing with customer queries and complaints
- Taking night room service orders over the phone
F&B Waiter - St Pancras Renaissance Hotel - Euston Road, London, NW1 2AR United Kingdom
(2019-06 - 2020-01)
- Dealing with customer queries and complaints
- Taking customer orders
- Taking cash and card payments on the micros
- Maintain customer service standards
- Serving customers food
F&B Waiter (Night Room Service) - The Cavendish London Hotel - 81 Jermyn Street, St. James's London SW1Y 6JF
(2015-07 - 2019-02)
- Taking night room service orders over the phone
- Preparing room service trays for breakfast & night orders
- Taking cash and card payments on the micros
- Making food from the night room service menu
- Servicing drinks to customers behind the bar at night
- Servicing food to customers in lounge & restaurant
- Dealing with customer queries and complaints
Receptionist - London Grease Monkeys - 552 Arnold Road London E3 4NR
(2013-09 - 2015-05)
- Sorting incoming/outgoing post
- Photocopying, telephone and customer queries
- Dealing with customer queries and complaints
- Taking orders via telephone
- Handling cash, card payments, tilling up, banking
- Maintain customer service standards
- Dealing collections and deliveries
Waiter - Spices Restaurant - 68 Butt Road, Colchester, Essex, CO3 3DA
(2008-07 - 2013-08)
- Dealing with customer queries and complaints
- Taking take-away orders via telephone
- Handling cash, card payments, tilling up, banking
- Maintain customer service standards
- Dealing with take-away collections and deliveries
- Serving customers food
Sales Assistant - Waitrose - Branch Address: Canada Place, Canada Square, Canary Wharf, London E14 5EW
(2004-12 - 2008-06)
- Dealing with customer queries and complaint
- Assisting on the shop floor, refilling stock
- Liaison with senior management
- Working on tills, cash handling, tilling up
- Dealing with warehouse queries and deliveries
- Supervision and induction of new staff
Education
NVQ - Construction - Tower Hamlets College (2001-09 - 2002-07)
GCSEs - St Paul's Way Community School (1996-09 - 2001-07)
