Customer Assistant
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A motivated Biomedical Science undergraduate, with a strong interest in diagnostic pathology and laboratory-based healthcare services. Experienced in NHS clinical environments with a clear understanding of accuracy, infection control, confidentiality, and adherence to standard operating procedures. Demonstrates strong analytical, organisational, and research skills developed through academic projects and hospital-based experience.
Able to work methodically, follow SOPs, maintain data integrity, and contribute effectively to multidisciplinary teams within NHS laboratory and clinical settings.
Customer Assistant - Morrisons
(2024-08)
Worked in a high-volume, regulated environment requiring accuracy, organisation, and effective use of digital systems.
Responsibilities included maintaining accurate stock records and ensuring correct labelling and availability of items. After transferring to the scanning team, I worked closely with stock management technology to carry out counts, gap scanning, and reductions, strengthening my attention to detail, data accuracy, and ability to follow structured processes — skills directly transferable to NHS laboratory workflows.
Reservist Ward Helper - Chelsea Westminster Hospital
(2023-09 - 2024-09)
Supporting NHS clinical staff in a fast-paced hospital environment while maintaining strict standards of infection prevention, hygiene, and confidentiality.
Responsibilities include accurately recording patient observations (temperature, pulse, respirations, and weight), replenishing and organising clinical stock, and supporting ward workflows to ensure continuity of care. This role has strengthened my attention to detail, understanding of NHS protocols, teamwork within multidisciplinary teams, and appreciation of quality and accuracy relevant to diagnostic laboratory practice.
Biomedical Science - Anglia Ruskin University (Cambridge Campus) (2024-09)
A Levels - Harris Sixth Form, Beulah Hill Campus (2022-09 - 2024-07)
GCSE - Harris Academy South Norwood (2017-09 - 2022-07)