Yvonne Penman

A professional care provider with over 10 years of experience working with the elderly. Having recently completed my HNC in Social Care, I am now looking for a new opportunity in West Lothian. I offer compassionate support to the elderly and individuals with disabilities, assisting with daily activities such as personal care, hygiene, meal preparation, and household tasks.

With a strong attention to detail, a friendly approach, I am committed to creating a safe, comfortable, and positive environment for those in my care.

Care Provider at Dog (Boarding from home) (2024-01 – Present)

Temporary care of an Animal requiring re location and unable to stay with current family, all aspects of care – walking / feeding / vet visits.

Retail Assistant at One Below (2023-01 – 2024-12)

• Assisted customers with store enquiries and maintained a clean and organised store environment.
• Processed in store orders efficiently and accurately.
• Supported customers in locating products across a variety of goods including cleaning and seasonal products.
• Guided customers to the right products based on their preferences, enhancing overall satisfaction.

Care Assistant at Maple Villa (2021-01 – 2022-12)

• Worked in a men's facility, providing care for individuals with dementia, including assistance with feeding, medication, and domestic tasks.
• Worked a variety of shifts including back shifts.
• Delivered excellent customer service by addressing the concerns of patients' families.
• Followed professional standards, regulations, and policies at all times while carrying out duties.

Care Assistant at SCRT (2020-01 – 2021-12)

• Provided care in the community, including medication management, bathing, and all aspects of personal care, to support daily living activities and enhance patient comfort.
• Accurately documented daily observations to track each resident's progress over time.
• Followed strict dietary plans tailored to each patient's health needs, contributing to improved overall health.
• Responded quickly to emergency situations, ensuring the safety of all residents.

House Keeper at Mercure Hotel (2018-01 – 2021-12)

• Managed room turnovers in a busy hotel.
• Maintained high hygiene standards to improve living conditions.
• Effectively managed waste disposal to ensure a cleaner environment.
• Performed thorough cleaning tasks to ensure rooms were spotless and tidy.

HNC in Health & Social Care – West Lothian College (2022-01 – 2025-12)