Zack Sullivan
Sales Associate
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About
Customer-focused professional with experience in IT support, direct care, and fast-paced service environments. Strong troubleshooting, communication, and problem-solving skills with a track record of delivering reliable support and maintaining high customer satisfaction.
Experience
Sales Associate at Speedway (2026-05 – Present)
Processing fuel and merchandise transactions, maintains store cleanliness, stocking shelves, and preparing food/beverages
IT Support Consultant at BlackBeltHelp (2025-07 – 2026-04)
- Provided technical support via phone, chat, and ticketing systems
- Resolved hardware, software, and network issues efficiently
- Assisted users with login, connectivity, and access problems
Direct Support Professional at Hope Of KY (2022-11 – 2025-07)
- Supported daily living activities (bathing, dressing, meals)
- Encouraged independence in a safe, respectful environment
- Administered medications and followed care plans
Customer Service Representative at Domino's Pizza (2021-04 – 2022-09)
- Delivered fast, accurate customer service in a high-volume setting
- Managed phone orders and customer inquiries
- Maintained quality standards in food preparation
Education
Diploma in Business Administration in Business Administration – Alison University (2026 – 2026)
High School Diploma – Grant County High School (2017 – 2021)
