Zack Sullivan

Customer-focused professional with experience in IT support, direct care, and fast-paced service environments. Strong troubleshooting, communication, and problem-solving skills with a track record of delivering reliable support and maintaining high customer satisfaction.

Sales Associate at Speedway (2026-05 – Present)

Processing fuel and merchandise transactions, maintains store cleanliness, stocking shelves, and preparing food/beverages

IT Support Consultant at BlackBeltHelp (2025-07 – 2026-04)

• Provided technical support via phone, chat, and ticketing systems
• Resolved hardware, software, and network issues efficiently
• Assisted users with login, connectivity, and access problems

Direct Support Professional at Hope Of KY (2022-11 – 2025-07)

• Supported daily living activities (bathing, dressing, meals)
• Encouraged independence in a safe, respectful environment
• Administered medications and followed care plans

Customer Service Representative at Domino's Pizza (2021-04 – 2022-09)

• Delivered fast, accurate customer service in a high-volume setting
• Managed phone orders and customer inquiries
• Maintained quality standards in food preparation

Diploma in Business Administration in Business Administration – Alison University (2026 – 2026)

High School Diploma – Grant County High School (2017 – 2021)