Zahid Mohammed Akbar

A hardworking, reliable and driven computer science graduate with extensive experience in administrative roles. Resourceful and proactive, I combine excellent administrative skills with exceptional organisational, time management and communication skills to exceed targets and achieve positive results. As well as this I possess a wide range of skills and experience gained through many years of academic study, such as critical thinking, reasoning and independent working.

Committed to building a successful and rewarding career with a prestigious company offering the opportunity for additional career development.

Finance and letting administrator/manager - Prestige Properties

(2012-07)

• Arranging and conducting property viewings
• Liaising with stakeholders (valuers, lenders, solicitors) to achieve goals and maintain an exceptional standard of work
• Prioritising workloads and working under pressure to strict deadlines
• Taking calls and dealing with all queries in a timely and professional manner
• Responsible for ensuring private and confidential files are dealt with securely and professionally
• Expediting the resolution of problems and complaints within the department
• Carried out general property Maintenance and inspections to ensure all sites remained in a good condition and compliant with safety standards
• Responded promptly to tenant enquiries, resolving issues effectively to maintain high satisfaction levels
• Took initiative to go beyond standard duties, building strong relationships with tenants and landlords improving overall experience
• Coordinated with contractors and suppliers for timely repairs and services
• Organised duties to necessary teams
• As one of the key influencers, I helped guide the decision-making in meetings

Reed (Temporary) - HSBC

(2017-11 - 2018-05)

• Liaising with WMP, HMRC and NCA with customers' accounts
• Team member for John Lewis customers
• Typing and sending out letters to customers who have been victims of fraud
• Uploading day to day customer data
• Regular performance meetings

Classroom Assistant - Queensbridge School

(2007-09 - 2008-05)

• Supporting the teacher with daily lesson planning
• Assisting students with daily work
• Running sessions with students on presentation and negotiating skills
• Maintaining a high standard of service and image for third-party clients

BSc Hons - Computer Science - South and City College Birmingham (2013-09 - 2016-07)

BTEC National Diploma - ICT - South and City College Birmingham (2011-09 - 2013-07)

Functional Skills Maths Level 2 - Maths - South and City College Birmingham

Functional Skills English Level 2 - English - South and City College Birmingham

BTEC 1st Diploma - ICT - South and City College Birmingham (2010-09 - 2011-07)

BTEC Introductory Diploma - ICT - South and City College Birmingham (2009-09 - 2010-07)

BTEC Introductory Diploma - Business - Joseph Chamberlain College (2008-09 - 2009-07)

GCSE - General Education - Queensbridge School (2003-09 - 2008-07)