Zahoor Mohammad

I am a physically active and enthusiastic individual who is keen to find employment in a fulltime position. I have the ability to adapt, and I am willing to train and develop in order to allow me to find employment that will give me the opportunity to make a positive contribution to the workforce. I always strive to achieve a very high standard in whatever I undertake, and I feel that my easy going and hard-working nature will prove to be an asset to any potential employer.

Service Delivery Manager - Securitas Security Services UK

(2023-03)

• I take ownership of the key deliverables and oversee all Service Delivery elements for the Security Teams at our client location.
• I also provide a central point of contact and act as the voice of the Customer with the responsibility for establishing and maintaining operational relationships with our client.
• I am accountable for the delivery of service provision, service levels, and key performance targets.
• I also provide exceptional leadership to the multi-disciplined activities.
• I am required to adhere to all safety and security protocols and principles across the clients site and ensure my team do the same.
• I always behave in a way that keeps myself and others safe and set the expectation of the same high standards from my team.
• I always seek and deliver appropriate learning and development opportunities for my team and provide positive and constructive feedback on conduct and performance.
• I manage and develop others by acting as a coach, modelling effective behaviour and using feedback to improve skills.
• I am always open to new learning and development experiences and take ownership of my own learning.

Site Security Manager - Salisbury Group Ltd

(2022-09 - 2023-02)

To ensure that the Security Service provided conforms to the Assignment Instructions and the Client's requirements. To manage the step change in requirements whilst providing solutions to mitigate the risks on site. To consistently deliver outstanding levels of service to the customer, stakeholders and colleagues through teamwork, transparency and innovation.

Ensuring smooth and efficient management of the overall security operations as defined within the Assignment Instructions, ensuring all relevant operational information is accurately and effectively cascaded to the security team in a timely and efficient manner. Reporting into contract manager.

Area Support Supervisor - Aspro Security Services Ltd

(2020-04 - 2020-10)

Working in a full time role managing the day to day running of the business Alongside the Regional Manager The role included dealing with HR issues, scheduling, cover requirements of the customer and ensuring the company standards are maintained. Conducting regular site visits and management meetings with numerous customers to ensure the company and staff meet the individual contracts requirements. Ensuring the KPI's of the customer and Security company are met.

Ensure all Health and Safety processes are followed by all employees on the region. Being proactive to deal with issues as they arise to limit the impact these issues have on the customer.

Security Officer/Store Detective - Kingdom Services Group Ltd

(2020-10 - 2020-04)

TUPE Transferred from Aspro Security Services Ltd after the Acquisition by Kingdom Services. Working in a Full-time role as a Uniform Security Officer and Store Detective covering a National Food Retailer minimising loss through active presence and following ASCONE to successfully detain and prosecute offenders.

Security Officer - Aspro Security Services Ltd

(2008-08 - 2020-04)

Full time as a Uniform Security Officer in a numerous Retail Stores and Distribution Centres. Completing duties as outlined in the site Assignment Instructions including ensuring Staff/Customer safety, act as a Visible deterrent to potential crimes including Trespassing, Shoplifters, also Detaining Shoplifters and completing all necessary paperwork including police reports and Retail Civil Recovery.

NVQ Level 2 - English & Maths - Broadway Academy (2000 - 2000)