Professional Bilingual Interpreter at Glasgow City Council (2025-06 – 2026-04)
- Deliver high-level linguistic services with a focus on clarity, accuracy, cultural sensitivity, and confidentiality across multilingual communications.
- Provide real-time interpretation in varied environments including legal, medical, corporate, and diplomatic settings, ensuring precise and context-appropriate language delivery.
- Translate complex verbal and written content beyond word-for-word conversion, accurately conveying tone, intent, and nuance to support respectful and effective cross-cultural communication.
- Support public/private sector clients like NHS, Home Office, HM Revenue, Courts/Tribunals, Local Authorities and Police.
English and Maths Tutor at Superprof Tutoring (2024-03 – 2026-03)
- Design and implement tailored lesson plans focused on English and Mathematics, integrating clear class topics and measurable learning objectives to support curriculum standards.
- Guide pupil-led discussions by using targeted questions that foster critical thinking and encourage active student participation throughout lessons.
- Adapt teaching methods and materials to each pupil's unique learning style and comprehension level, ensuring personalised and effective instruction.
- Utilise a variety of educational resources and assessment tools to monitor progress, identify learning gaps, and adjust lessons accordingly.
Bank Receptionist at HSBC Bank (2023-10 – 2023-12)
- Performed comprehensive administrative, clerical, and receptionist duties to support daily banking operations and ensure efficient front-desk management.
- Welcomed and assisted customers at the reception, providing exceptional customer service and facilitating smooth visitor interactions.
- Managed incoming telephone communications, routing calls appropriately and maintaining professional correspondence.
- Coordinated courier services, booking meeting rooms, setup of equipment for meetings/projects assigned by management.
Accounts Assistant/Administrator at Yousaf and Co. Accountants (2022-08 – 2023-08)
- Processed sales and purchase ledgers, journal entries, and maintained accurate financial records in compliance with accounting standards.
- Managed credit control activities, including monitoring outstanding debts and initiating timely payment follow-ups.
- Conducted weekly audits to verify procedural accuracy and adherence, and prepared trial balances, VAT returns, and financial accounts.
- Coordinated office admin by managing schedules, appointments, phone calls and office policies compliance.
Corporate Tax Virtual Internship at PWC Via Forage (2021-11 – 2021-12)
- Applied knowledge of Tax Rate calculations to support accurate financial reporting and compliance processes.
- Executed Tax Provision analyses ensuring adherence to regulatory requirements and internal controls.
- Identified and managed Conflict of Interest scenarios to uphold ethical standards and corporate governance.
- Utilised expertise in International Tax, VAT, and IP Transfer regulations to facilitate cross-border transactions.
Special Needs Teaching Assistant/Early Years Supply at Now Education (2020-09 – 2021-07)
- Supported the academic, social, and emotional development of pupils aged 5–11 by delivering differentiated learning activities aligned with EYFS and Key Stage 1/2 frameworks.
- Collaborated with class teachers to evaluate pupil progress, update learning plans and risk assessments, and support tailored instruction through regular feedback and review meetings.
- Maintained a safe, inclusive environment that promoted communication and trust among nursery-aged children.
HR Internship at Thermofisher Scientific (2020-01 – 2020-03)
- Maintained and updated employee records, training documentation, and confidential personnel information using HRIS and CRM systems in collaboration with the HR Manager.
- Supported the Talent Acquisition (TA) Lead for EMEA regions by conducting data analysis and market research on universities to assist in candidate sourcing strategies.
- Researched HR laws, policies, and procedures to address employee inquiries and ensured compliance with HR policies, benefits, and employment regulations.
Accounts Assistant at Yousaf and Co. (2019-02 – 2019-08)
- Managed day-to-day administrative duties including correspondence, filing, document printing, and maintaining organised office records.
- Performed bookkeeping using the double-entry system, prepared VAT returns, extracted trial balances, and conducted post-trial balance adjustments for sole trader accounts.
- Applied various cost accounting methods such as marginal, job, and process costing to allocate material, labor, and overhead costs accurately.
Sales Assistant at Spar (2015-01 – 2018-10)
- Maintained and organised merchandise on sales floor to optimise product visibility, drive consistent sales, and ensure compliance with brand standards.
- Conducted accurate cash handling procedures including sales transactions, refunds, and daily reconciliation to support efficient front-end operations.
- Delivered excellent customer service by assisting with product inquiries, offering tailored recommendations, and addressing concerns to enhance customer satisfaction and retention.
