Zak Flint

Ambitious, confident and highly personable customer-focused professional with experience in retail, hospitality, management and direct customer acquisition. Natural ability to build rapport, understand different personalities and adapt communication style. Seeking to bring these strengths into premium automotive sales with BMW and Sytner. Genuine personal passion for BMW's combination of engineering, performance, technology and driver-focused products.

BMW Sales Executive at Sytner BMW Nottingham

Store Assistant at Aldi

• Deliver professional customer service in a fast-paced retail environment with high standards for speed, accuracy and presentation.
• Communicate confidently with a wide variety of customers and respond positively to questions, requests and problems.
• Learn new procedures and information quickly and apply them accurately in a busy environment.
• Work effectively as part of a team while taking responsibility for my own performance and workload.
• Maintain composure and professionalism when working under pressure and adapting to changing priorities.

Bar Supervisor / Restaurant Supervisor at Local Pub

• Started as a bartender and earned the owner's trust through reliability, initiative and strong interpersonal skills.
• Progressed into management responsibilities across both the bar and restaurant operations.
• Built strong relationships with regular customers and developed a reputation for being approachable and trustworthy.
• Used strong communication and customer awareness to deliver a positive experience and encourage repeat business.
• Supervised staff and maintained service standards during busy periods.
• Handled customer concerns professionally, listened to the issue and focused on finding an effective solution.
• Managed cash, stock, opening and closing procedures and other day-to-day commercial responsibilities.
• Worked across multiple roles, developing resilience, flexibility and the ability to take responsibility.

Door-to-Door Customer Acquisition at Family Window Cleaning Business

• Approached potential customers directly to generate new business through face-to-face conversations.
• Built rapport quickly, identified customer needs and explained services clearly.
• Adapted my approach to different personalities and handled objections confidently.
• Developed persistence, resilience and confidence through direct customer acquisition.

Delivery Driver

• Worked independently while maintaining professional customer interactions and meeting deadlines.
• Developed responsibility, time management and confidence working around vehicles and customers.

International Baccalaureate (IB) – Private Schools

Secondary School Level in Mathematics, English, Communication, Problem-solving – Private Schools