Zakaria Ibrahim

Dedicated to identifying customer needs and delivering effective solutions to all problems. Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with a smile. Experienced and reliable Package Handler with a history of preparing packages for deliveries in a safe and efficient manner.

cashier - Golden Gate Cargo. - London

(2015-10 - 2022-01)

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Greeted customers in a friendly and professional manner security officier - Above the line set&film - London

(2022-02 - 2023)

• Developed a comprehensive security framework that enforced strict access control policies, resulting in a X% reduction in security breaches
• Implemented security best practices to harden system security, resulting in a X% decrease in security incidents
• Implemented Salesforce security measures such as profiles, permission sets, and field-level security

GCSE - Barnhill Community High (2010-09 - 2015-06)