Sub District Coordinator - Health Systems Trust
(2023-09 - 2025-11)
Quality Improvement Coach, Training and Skills Transfer, Stakeholder Management, Administration and staff management
- Identification of issues of quality in health systems within the cluster (18 facilities and hospitals) including clinical services through establish a baseline needs assessment
- Mentor and couch Clinical Staff on Quality Improve through joint facility visit with DoH personnel (PHC managers, Clinical Programme Coordinators)
- Conduct weekly feedback meetings with Clinical advisor to review QIPs and progress on facility performance
- Mentor and couch facilities in implementation of Operation Phuthuma approach and QIP development
- Support the DoH and HST teams in identifying performance gaps through data analysis, and develop QIPs at facility and sub-district level
- Conduct site visits with DoH and stakeholder counterparts to perform assessments progress on implementation plans and quality improvement plans (QIPs)
- Provide technical support in the Sub-District cluster in tracking performance of all HAST/TB indicators
- Assist in data quality assessment in facilities using data management sources (Tier, Net and files to triangulate data and improve quality of data)
- Conduct Clinical file audits in Pediatrics and adults to monitor guidelines implementation, identify compliance in documentation and develop quality improvement
- Identify skills gaps in the allocated sub-district(s), and create and implement a skill development plan for individuals in the DoH and HST teams
- Conduct in-service training on relevant identified gaps on guidelines
- Coach and mentor DoH and internal staff programmatically
- Support PHC (Managers,) in establishing relationship, collaboration and mapping of all stakeholder within the Sub District
- Support and participate monthly and Quarterly stakeholders meeting in a Sub district Level
- Collaborate with relevant stakeholders within the sub district in supporting the DoH facility in achieving HAST/TB indicators (95. 95.95 strategy)
- Conduct facility visit and engage with EXCO (CEOs, Operational, PHC Managers, M&E managers, Clinical Managers, FIOs and Systems Manager.)
- Conduct stakeholders meeting on weekly and monthly basis to discuss performance based on indicators
- Build and maintain relationships with other stakeholders (the DoH; Departments of Social Development, Education, Arts and Culture, and Agriculture; District and Local AIDS Councils, Operation Sukuma Sakhe structures, District and Sub-District Health Management teams within the Supported District
- Collaborate and engage with HST internal stakeholder in supporting the DoH facility (UB Team Synch team, CCMDD Team and Cross Site Coordinators)
- Support PHC Managers in strengthening of Community Health Workers and Ward based Outreach Team and referral systems for improved of linkage to care
- Overall staff supervision in Sub District (Clinical Nursing staff (Enrolled, Professional Nurses) data clerks, lay counselors, drivers and Psychosocial Advisors) in the 18 supported facilities
- Management staff conflict and disciplinary issues in line with policies and procedures
- Conduct staff probation/performance reviews every six months in sub-district
- Develop Sub District work plan in line with DOH
- Develop and implement sub-district project work plan, and aligned with the project work plan
- Monitor and evaluates weekly monthly, Quarterly and annually Sub-District Performance through OP facility and Sub District meetings
- Review and conduct facility data analysis with M&E officer to monitor the progress and identify facilities that are under performing
- Evaluation of data and staff performance through clinical advisors weekly, and monthly reports
- Reports writing and presentations for Monthly or Quarterly performance reviews using graphs, excel
- Participate in project strategic meetings including DOH and weekly performance reviews
- Facilitate and submit all project reports in accordance with work plans
- Support Sub District OP meetings monthly and the quarterly review process
Area Coordinator - Health Systems Trust
(2020-09 - 2023-09)
Quality Improvement, Administration and staff management
- Provide technical assistance, mentorship to the district's Department of Health (DoH) and Municipal project-supported 10 Primary Health Care facilities (including hospital) and onsite trainings
- Mentoring and couching Metro/DoH staff in the facilities and re enforce use of DoH guideline
- Conduct facility visit and provide technical support and direct service delivery within the cluster in tracking performance of all HAST/TB indicators in and assist facilities to meet HAST/TB indicators (95. 95.95 strategy)
- Mentor and coach DoH in Conducting Operation Phuthuma/ frenzy visit in facilities to upscale 95%/95%95% targets through Mentorship and couch of facility team in developing QIPs
- Support MCWH and Paediatric program using matrix of intervention
- Conduct skills audit to identify training gap and provide in-service trainings
- Conduct Clinical file audits in Paediatrics and adults to monitor guidelines implementation, identify compliance in documentation and develop quality improvement
- Conduct in-service trainings on the relevant programme gaps identified
- Management of Human Resources and overall supervision in 10 PHC facilities in the Sub- District Area in both DoH and Metro clinics
- Conduct weekly Cluster meetings to discuss cluster performance and develop Quality improvement plans for poorly performing indicators
- Attend DoH/Municipal cluster's meetings and support Nerve Centres
- Coordinate all project HAST/TB activities in the 10 supported facilities
- Compile weekly, monthly and quarterly reports for sub district performance and narratives
- Evaluation of data and staff performance through clinical advisors weekly, and monthly reports
- Reports writing and presentations for Monthly or Quarterly performance reviews using graphs, excel
- Participate in project strategic meetings including DOH and weekly performance reviews
- Facilitate and submit all project reports in accordance with work plans
- Support Sub District OP meetings monthly and the quarterly review process
- Participate in DoH District DPQS/DQA reports writing and strategic meetings and other stakeholders
- Conduct staff performance management to underperforming staff and reviews every 6 months for the direct service delivery staff in the facilities
Facility Team Leader - Health Systems Trust
(2019-12 - 2020-08)
- Supervision and leadership of facility-based staff and Outreach Teams
- Support to Facility Managers in tracking performance against daily targets for HIV and TB case-finding, treatment linkage and retention in care
- Monitoring performance against targets and mentorship of HST direct service delivery (DsD) facility staff and Outreach Teams
- Conduct weekly facility nerve Centre meeting to discuss performance against targets and QIPs
- Provide direct service delivery on the Primary health care services (Acute and Chronic stream)
- Conduct mentorship and coaching to the facility based staff and DoH staff
- Conduct in-service training based on the identified gaps on the HIV programme
- Support and monitoring of the implementation of patient-tracking and referral systems
- Ensuring adherence to standard operating procedures, guidelines and processes by supervising activities
- Organizing and mapping outreach activities in collaboration with CCGs
- Assessing data Conducting baseline assessments (Independent Quality Control [IQC], Stepwise Process for Improving the Quality of HIV Rapid Testing [SPI-RT], viral load suppression, skills audits, e.g. Nurse-initiated Management of Antiretroviral Therapy [NIMART],, [CCMDD], HIV Testing Services [HTS] missed opportunity audits, Adolescent- and Youth-friendly Services [AYFS], prevention of mother-to-child
Nurse Mentor / advisor - Maternal Adolescent and Child Health (MATCH)
(2018-01 - 2019-11)
Provide Clinical and Technical Support, Staff Supervision and mentoring
- Provide Clinical and Technical Support in Primary Health facilities including hospitals
- Provide Staff Supervision and mentoring of DoH Staff
- Support the Facilities improvement through direct service delivery activities towards improving identified poor performing indicators
- Monitor 95% 95% 95% indicator performance
- Support facilities to develop a quality improvement by identifying gaps and approach to healthcare and provide on-site support through mentorship of staff at facilities
- Support facility managers in tracking performance for HIV case finding, linkage and retention by developing Facility Improvement plan with strategies with interventions
- Conducting facility baselines assessment using standardize tool in all the streams, HAST, VTP, CCMDD in the facility and develop Quality improvement plans
- Build and maintain partnerships with all internal and external stakeholders, including Departments of Health district structures, community bodies
- Provide direct service delivery (UTT) in facilities at HAST Chronic department
Research / HIV services Lead Nurse - AHRI (Africa Health Research Institute)
(2015-06 - 2017-12)
Primary health care services, HIV testing services, quality control, staff supervision, research coordination
- Provide Primary health care services include Nurse initiated (UTT) and chronic, VTP, and Paediatrics
- Providing in-service training on overall HIV testing and quality of test Kits
- Monitoring of internal and external quality control of HIV testing kits
- Maintaining Quality control of rapid HIV test kits (QC)
- Providing in-service training on HIV testing to the counsellors (pre and Post-test counselling)
- Drafting of SOPs and Policies related to the HIV Programme
- Deputy Research Nursing Manager
- Overall staff supervision, PNs, data captures, ENs
- Attending internal and external meetings
- Operational / administrative duties, compiling reports, presentations
- Coordinating HIV programme in DOH 11 Clinic in a research setting
Professional nurse(General) - Inanda CHC
(2013-01 - 2015-05)
Professional nurse(General) - Northdale Hospital
(2012-01 - 2012-12)
