Zanna Vernere

I am a responsible and reliable person. I am passionate, driven, enthusiastic and initiative. I am eager to learn new skills in order to enhance my career aspects. I am a good team player and always help others to resolve problem. I pay attention to the details in every task.

Customer care assistant at Wilson James, BHX (2024-08 – Present)

• Assisting passengers with reduced mobility, ensuring secure boarding and smooth travel experience
• Working in fast-paced environment, using calm and professional approach when dealing with flight disruptions, special needs and airport navigation

Warehouse operative at COOP, Coventry (2023-02 – 2024-05)

• Voice-picking products, preparing them securely for customer delivery
• This job requires physical stamina and attention to details

Warehouse operative at Asda IDC, Lutterworth (2022-11 – 2023-10)

• LLOP operating, picking and organising products to replenish stock
• Work in fast paced environment, prioritising tasks and managing time efficiently, ensuring deadlines and dispatch targets are met

Warehouse inbound admin at DHL, Ryton (2021-11 – Present)

• Supporting and coordinating team in achieving high standards in receiving goods
• Coordinate team to offload trailers without unnecessary delay
• Undertaking visual inspection of incoming goods
• Correct processing of paperwork
• Ensuring that labels on the pallets reflect the correct information of the product
• The product is allocated into the stock and is available and accessible for future use

Senior care assistant at James Hirons home (2019-06 – 2021-12)

It was a great opportunity to broaden my experience and to expand my knowledge and skills while providing care for amazing people at James Hirons care home.

• Supervising team of care assistants
• Handling of medication
• Interacting on a regular basis with healthcare professionals and family members of the residents

Care assistant at Care UK (2016-11 – 2019-06)

I worked in very busy challenging environment, where I had to apply all my skills and knowledge to achieve a high standard in delivering care to the residents.

• Knowledge and experience in providing care to people with Dementia

Support worker at MBI Homecare (2015-12 – 2016-09)

• This job required excellent communication and organisation skills, the ability to get on with people, remain calm, caring and understanding

Xmas weekend temporary job at Toys R Us (2015-11 – 2015-12)

• Picking, packing
• Processing orders, printing barcode stickers

Embroidery machine operator at Acorn Printing (2012-06 – 2015-08)

• Job required meticulous attention to details, excellent hand-eye coordination
• Completing tasks accurately and in a timely fashion

Quality inspector at Gefco, Coventry (2011-11 – 2012-02)

• Visually inspecting the products through the variety of methods

General Labourer at Hawkesmill Nurseries (2011-03 – 2011-10)

• Picking, packing and sorting plants for delivery to the customers
• Working in greenhouses and outdoors, exposed to varying weather conditions

Warehouse Operative at working for an agency (2007-10 – 2008-10)

• Picking, packing, labelling, sorting

Sales assistant at Goliafs Plus, Latvia (2004-10 – 2007-10)

• Stock control, data inputting, till operating

Sales Assistant at Viada, Latvia (2004-05 – 2004-10)

• Cash handling, till operating
• Assisting customers with purchases

Assistant Cook at Vilbe, Latvia (2002-05 – 2004-04)

• Preparing quality food for restaurant customers

Functional Skills Level Two in English and Math

Level 3 Diploma in Adult Social Care

– School in Latvia

Accountancy – College in Latvia