Global Business Manager, Portfolio Structuring & Optimisation (Credit & Capital Management) at HSBC (2023-07 – Present)
- Provide end-to-end oversight of Credit Derivatives operations and risk controls (onshore and offshore) across EMEA, US and APAC, ensuring delivery of strategic objectives and compliance with regulatory standards.
- Lead the new product approval process end-to-end, producing senior stakeholder documentation, managing vendor relationships, and preparing external investor presentations.
- Own financial planning and budget governance, overseeing pipeline, projections and forecasts for an $11m budget, while optimising cost efficiency and resource allocation to enable business growth.
- Serve as SME for front-office controls and processes, including SLAs and RCSAs; designed centralised procedures and co-ordinated audit activity.
- Draft regulatory statements, procedures and supporting documentation to meet PRA, ECB and HKMA requirements, targeting process improvements and automation of regulatory reporting.
- Produce and present management information (KRIs/KPIs) for senior leadership and governance forums, embedding robust risk management practices across operations all operational processes.
Independent Consultant at Various firms (2020-02 – 2023-07)
- Interim COO for the CEO of Tiger Law Ltd. Led a comprehensive strategic overhaul to address regulatory compliance and accounting practice gaps, improving fiscal governance and cash flow forecasting.
- Developed and delivered new Management Information financial reporting and strategic decks for senior leadership.
- Played a key role in the company's successful re-admittance to mortgage panels by implementing improved procedures for fee recovery, billing monitoring, and reporting. Streamlined employee onboarding processes and designed targeted training plans, enhancing operational efficiency.
- Consultant for Walsingham Support. Provided strategic advice and operational support to Finance and Executive teams on key initiatives.
- Conducted industry research and competitor analysis, delivering insights that informed strategic decision-making. Assisted in the development of financial models and business strategies for expansion.
Director, Strategy & Business Management (APAC/EMEA) at Bank of Montreal (2016-06 – 2020-02)
Served as the principal support to the International Head of Capital Markets leading business management for 150+ Trading, Sales, and Research professionals across nine global locations. Coordinated and delivered strategic initiatives to improve operational efficiency, reduce costs, and drive growth across multiple product lines.
- Architected the operating model for a £1Bn balance sheet allocation among Equity Trading desks during periods of capital constraints, mitigating funding and risk limit issues and enhancing resource allocation.
- Spearheaded a cross-functional project with IT and Trading, to optimize Repo trading in Money Markets, driving substantial capacity in liquidity management.
- Delivered a Technology cost-optimisation project, realising c.$900k in savings by removing non-essential services and subscriptions; analysed 100+ mobile users and implemented new policies to reduce mobile costs by 70%.
- Led tax data collection for quarterly rebate calculations worth £700k per year, partnering with the Quant team to develop a London transactions data extraction and categorisation tool.
- Successfully managed five audits, ensuring timely data collation and the drafting of required documentation.
- Produced high-impact strategic presentations and reports for senior boards, analysing and tracking financial performance, budget forecasts, and workforce planning to inform strategic decision-making.
- Delegate for the Head of Capital Markets on key risk and governance committees, including Recovery Plan, BCP, ICAAP, ILAAP, and RCSA. Actively contributed to regulatory initiatives such as MiFID II, GDPR, and Brexit, playing a pivotal role in documentation and strategy development.
- Established and led the EMEA and Asia Global Markets intern and graduate programmes, secured initial funding, and delivered a successful multi-region rollout of talent development initiatives.
Vice President, EMEA Supervision, Control & Conduct Risk at Deutsche Bank (2015-01 – 2016-05)
- Designed and deployed a comprehensive Front Office Supervisory framework across all businesses in EMEA, using statistical analysis to shape the strategy and leading a cross-functional team through the rollout.
- Delivered targeted compliance training to c300 managers, driving a 50% reduction in red and yellow flags in the compliance system, strengthening policy adherence and reducing non-compliance risk.
- Exceeded annual audit objectives, resolving outstanding flags promptly and reinforcing a robust control environment.
Front Office Consultant (contract) at Barclays Capital, HSBC, Credit Suisse (2013-03 – 2015-01)
- Partnered with senior leaders and cross-functional teams (Operational Risk, COOs) in Capital Markets to identify control gaps and deliver enterprise initiatives strengthening risk frameworks across Equities, FX, Commodities.
- Led the design and implementation of critical business reviews, control tests, and Key Risk Indicators (KRIs), optimizing risk mitigation strategies and ensuring alignment with organizational goals.
- Delivered training to senior staff, enhancing risk awareness and fostering a culture of compliance in the firm.
VP & Global Business Manager (EMEA, APAC, US) at Royal Bank of Scotland (2007-04 – 2012-12)
Led business management and delivered business-critical initiatives for the Structured Equity Derivatives Desk, supporting growth and profitability across EMEA, APAC and the US.
- Supported the full lifecycle of deal structuring, including due diligence, client onboarding, KYC, collateral management, and position unwinding, minimizing risk exposure and contributing to the annual £130M P&L.
- Led new business initiatives and product approvals by influencing and aligning stakeholders across business and control functions to achieve increased revenues across all jurisdictions.
- Orchestrated the successful launch of a new US desk, defining the project scope, operating model, milestones and delivery plan across multiple stakeholders to secure buy-in, delivering a first-year P&L of £10m.
- Identified RWA misallocation; partnered with senior stakeholders to reduce it by £100M, enhancing capital efficiency.
- Championed P&L forecasting, advising the Desk Head on revenue targets and budget planning to inform key business decisions.
- Recruited, mentored, and developed junior staff, cultivating a high-performing team and ensuring alignment with strategic goals.
