Zaynab Shah

Friendly and enthusiastic A-level student with experience in customer service, hospitality, childcare and working with the public. Experienced in serving customers, barista work, supporting families and children, and contributing to welcoming and positive environments. Reliable, approachable and quick to learn, with strong communication, teamwork and organisational skills and a positive attitude towards taking on new responsibilities.

Volunteer at Cartlands Tearooms (2026-07 – Present)

• Provided friendly and attentive customer service, helping to create a welcoming experience for customers.
• Served customers and assisted with afternoon tea service.
• Developed barista experience while preparing and serving drinks.
• Worked as part of a team to ensure efficient and high-quality service.
• Maintained clean and presentable customer and work areas.
• Communicated positively with customers and colleagues in a busy hospitality environment.

Work Experience at MIAH Foundation Art Gallery (2026-05 – 2026-05)

• Contributed to an exhibition focused on the Ottoman Empire through research and content creation.
• Helped deliver creative and educational arts workshops for families and young children.
• Communicated with children and families in an engaging, friendly and approachable manner.
• Supported the development and delivery of activities connected to the gallery's research and exhibitions.
• Worked collaboratively with the gallery team to support exhibitions and public engagement.

Babysitter at Private clients (2025-01 – Present)

• Provide regular babysitting for young children within the local community.
• Create a safe, positive and engaging environment for children while caring for their individual needs.
• Organise age-appropriate activities and support children's learning and development.
• Demonstrate patience, responsibility and reliability when caring for children.
• Communicate effectively with parents and families to ensure children are well supported.
• Experienced in caring for younger siblings, nieces and nephews.

Virtual Shadow Solicitor at Slaughter and May (2026-06 – 2026-07)

• Worked effectively as part of a team in a fast-paced professional environment.
• Communicated clearly and professionally with colleagues.
• Adapted quickly to unfamiliar tasks and new situations.
• Took initiative by supporting team members with additional responsibilities.
• Developed problem-solving skills by identifying issues and contributing to solutions.

Volunteer at Mimar Theatre (2023-09 – 2024-07)

• Provided friendly and helpful customer service to guests during busy performances and events.
• Assisted visitors with enquiries and directions, helping to create a welcoming experience.
• Processed payments accurately and efficiently.
• Worked with colleagues to ensure events ran smoothly.
• Maintained clean and presentable guest areas while following health and safety procedures.
• Supported theatre operations through sound and lighting, demonstrating flexibility and the ability to work as part of a team.

GCSEs – King Edward VI Camp Hill School for Girls (2023 – 2025)

A-levels in Politics, RS, Psychology, History – King Edward VI Camp Hill School for Girls (2025)