Administrative & Clerical Receptionist at United Lincolnshire Hospitals NHS Trust (2024-06 – Present)
- Booking & Cancelling of Patient appointments
- Clinic Reception Duties ensuring the smooth & efficient running of clinics
- Retrieve & Prepare Health Records
- General Office Duties Post, Photocopying, Filing, Discharges
- Ensuring confidentiality in line with the Data Protection Act
- Inputting of Ward & Outpatient stats
- Resolving issues that may arise on the interim monthly reports in a quick & efficient manner
Catering Technician at Boston College (2023-03 – 2024-06)
- Ordering stock for the student's lessons, front of house, evening restaurant, and social events taking place within the college
- Ensuring that all stock arrives within the agreed temperatures and in good condition
- Checking weekly figures for booking, to ensure correct stock has been ordered
- Helping students to prepare for their daily lessons
- Checking and inputting Invoices onto the EBIS accounts system
- Creating Good Received Notes within the EBIS system
- Completing Year-End Stocktake
Customer Service Advisor/Replenishment – Early Mornings at Superdrug (2022-04 – 2022-12)
- Assisting customers with questions and finding the correct products for their needs
- Co-ordinating store moves, ensuring that all tickets are correct and displayed in the correct manner
- Rotation of Stock
Customer Service Advisor - Nights/Early Mornings at Marks and Spencer (2021-10 – 2022-02)
- Assisting customers with questions and finding the correct products for their needs
- Co-ordinating store moves, ensuring that all tickets are correct and displayed in the correct manner
- Completion of DEF Checks
- Rotation of Stock
- Completion of End of Day Audit
Customer Service Advisor/Replenishment at Waitrose & Partners (2019-04 – 2021-09)
- Assisting customers with questions and finding the correct products for their needs
- Co-ordinating store moves, ensuring that all tickets are correct and displayed in the correct manner
- Spotting of stock on shop floor for the Replenishment Team
- Completion of End of Day Audit
Replenishment/Customer Assistant - Part Time at Morrisons (2020-03 – 2021-06)
- Moving and displaying of stock around the shop floor
- Assisted on sales floor during peak periods
- Advised customers on products and services
- Counting and tabbing of stock for the overnight counts
General Catering Assistant - Part Time – Senior School at Hertfordshire Catering Ltd (2018-03 – 2019-04)
- Prepared "Grab & Go" menu for c300 covers per day
- Assisted with serving c150 meals including taking payment through cashless till
- End of day house-keeping duties
Store Operations/Customer Assistant - Part Time at Marks & Spencer Plc (2013-10 – 2018-07)
- Reviewed stock for c30 cages and prepared merchandise for sales floor
- Assisted on sales floor during peak periods
- Advised customers on products and services
Administration Assistant - Part Time at Morris Gordon Engineering Ltd (2017-06 – 2018-03)
- Reviewed, priced and processed c10 customer orders of approx. 10 pages each
- Reconciled bank statement and posted c225 transactions to the Accounts Receivable monthly
- Updated production schedule for workshop offering lead times and customer requirements for all orders
- Arranged shipment of completed orders including export
Customer Assistant/Replenishment Team - Part Time at Frosts Garden Centre (2014-03 – 2017-06)
- Verified pricing and ticketing information for c300 products per day
- Prepared and displayed new merchandise on the sales floor
- Floated and cashed out tills
Payroll Administrator (FTC) at Home Retail Group (2012-10 – 2013-02)
- Logged and distributed documents from seasonal staff c1,200 employees
- Verified all statutory payroll documents and returned incorrect paperwork back to the relevant store
- Input P46s and P45s for all seasonal staff
- Checked and processed court orders (Attachment of Earnings) and Union deductions c30 per week
- Completed all Accident and EQ1 documents
- Resolved telephone queries relating to all payroll matters, E.G., statutory maternity, SSP, attachment of earnings
Payroll Administrator at Blue Arrow Recruitment (2008-09 – 2011-02)
- Completed weekly payroll for circa 850 employees
- Transmitted payroll figures via BACS
- Distributed P60s, P46s, P45s, payslips and other statutory payroll documents
- Issued P45s and final payments for all leavers
- Calculated holiday accruals
- Processed and completed all company banking
- Wrote letters and references for temporary staff
