Sales associate at Sneaker Factory (2024-10-01 – 2024-12-31)
- Greeting customers: Making a positive first impression and creating a welcoming atmosphere.
- Assisting customers: Helping shoppers find what they need and providing information about product and benefits.
- Answering questions: Responding to customer inquiries about products, prices, promotions, and store policies.
- Handling transactions: Processing sales, returns, and exchanges accurately and efficiently.
- Addressing complaints: Resolving customer issues and escalating more complex situations to management when necessary.
Receptionist at Night Frank property (2025-02-03 – 2025-12-29)
- Visitor Management: Welcoming, registering, and directing guests, clients, and vendors upon arrival.
- Communication Hub: Answering, screening, and forwarding incoming calls; taking messages; and managing general email inquiries.
- Administrative Support: Scheduling appointments, managing calendars, booking meeting rooms, and organizing travel arrangements.
- Mail and Deliveries: Receiving, sorting, and distributing daily mail, packages, and courier deliveries.
- Front Office Maintenance: Ensuring the reception area is clean, tidy, and well-stocked with supplies, such as brochures or forms.
- Security and Safety: Monitoring visitor access, issuing visitor badges, and following safety procedures.
- Clerical Tasks: Performing photocopying, scanning, filing, and basic bookkeeping or data entry.
