Zinedine Tounsi

A highly committed and interpersonal graduate with a BA (Hons) in International Business Management, seeking a challenging and rewarding opportunity. I am a confident and academically driven individual, with a proven ability to build strong working relationships and collaborate effectively within teams. My experience from a young age has instilled in me, a strong work ethic, characterised by responsibility, efficiency, and a dedication to achieving goals.

Eager to apply and develop existing skills in process optimisation and also knowledge gained from my academic studies, while maintaining a positive and adaptable approach to new challenges.

Not specified - Smart Body Repair Shop

(2019-01)

Demonstrated efficiency in managing parts supply and providing repairs that ensure quality standards are met. Introduced a reduction in parts wastage and improvements in procurement. Implemented parts tracking that optimized repair workflows and reduced operational downtime.

• Oversaw the inbound and outbound flow of automotive repair process and component procurement, ensuring just-in-time availability.
• Maintained detailed records of parts usage and inventory, reducing waste and increasing efficiency.
• Assisted in the repair processes, gaining a deeper understanding into the assemblies of vehicles, and expected quality standards.

Not specified - Kimji Korean Restaurant

(2020-01 - 2021-02)

Led a high-performing service team, increasing customer satisfaction scores through process improvements and staff training. Developed existing communication skillset to provide the highest level of service.

• Supervised and coordinated staff to ensure smooth service operations.
• Developed scheduling strategies to improve team performance and customer service.
• Assisted in stock control for restaurant supplies, ensuring accurate forecasting and replenishment.

Not specified - A&S Parts

(2021-05 - 2023-01)

Streamlined stock control processes, reducing inventory errors, and improving fulfillment speeds. Played a key role in enhancing supplier relationships, leading to a cost reduction on critical parts.

• Managed stock levels through Excel to ensure inventory accuracy and efficient stock monitoring processes.
• Conducted quality checks on automotive parts to maintain compliance with industry standards.
• Coordinated shipments and ensured timely deliveries, enhancing customer satisfaction.
• Engaged in process improvements to optimise inventory turnover and reduce excess stock.

Not specified - Amazon Delivery

(2023-05 - 2024-11)

Coordinated delivery logistics and optimised route planning to enhance last-mile distribution efficiency and reduce operational costs.

• Planned and optimized delivery routes to ensure cost-effective and timely package distribution.
• Monitored inventory levels of delivered goods, reporting shortages, and coordinating replacements.
• Gained valuable insights into logistics management and last-mile delivery efficiencies.

Level 2 - Business Finance and Law - Blackburn College (2018-09 - 2022-06)

Level 2.5 - Business Management - Blackburn College (2018-09 - 2022-06)

Level 3 Extended - Business Management - Blackburn College (2018-09 - 2022-06)

BA (Hons) - International Business Management - Manchester Metropolitan University (2022-09 - 2025-06)