Wellbeing Practitioner & Events Coordinator (2020-01 – Present)
- Deliver group wellbeing sessions designed to help participants relax, reduce stress and reconnect with themselves in a supportive environment.
- Plan and coordinate community wellbeing programmes, workshops and events across North Devon.
- Build positive relationships with participants, creating welcoming spaces where individuals feel comfortable and included.
- Manage all administration including bookings, communications, scheduling and record keeping.
- Work collaboratively with venues, partners and local networks to increase access to wellbeing activities within the community.
- Ensure events run smoothly by organising logistics, coordinating participants and maintaining clear communication.
- Successfully organised and delivered structured community wellbeing programmes that have attracted both small groups and larger audiences across North Devon.
Counter Partner at Waitrose Okehampton (2024-04 – Present)
- Deliver high standards of customer service within a values-led organisation.
- Build positive relationships with customers through approachable and respectful communication.
- Maintain professionalism and attention to detail while working within structured operational procedures.
Shift Manager at Lidl (2019-04 – 2024-04)
- Led teams within a fast-paced retail environment, ensuring smooth daily operations and high customer service standards.
- Provided clear guidance and support to colleagues while maintaining a calm and organised approach during busy periods.
- Handled challenging situations professionally while maintaining a positive environment for staff and customers.
- Developed strong communication, organisation and problem-solving skills through daily engagement with a wide range of people.
Receptionist & PA to Managing Director at Dartington Crystal (2017-05 – 2018-09)
- Managed complex diaries, meetings and appointments.
- Coordinated travel, transport and accommodation arrangements.
- Prepared agendas and organised meeting logistics.
- Maintained record systems and office documentation.
- Acted as a central communication point, responding to enquiries and handling confidential information professionally.
Hospitality & Leadership Roles at John Lewis Partnership (2008-10 – 2016-10)
Held leadership roles within the hospitality operations of a busy 75-bedroom hotel, managing food service across two restaurants, a bar, private dining spaces, conference facilities and large events for up to 400 guests. The John Lewis Partnership values of respect, professionalism and teamwork continue to influence my approach to work.
- Coordinated teams and service delivery across multiple departments while maintaining the high customer service standards associated with the John Lewis Partnership.
- Led team briefings, organised staffing and supported colleagues in fast-paced environments to ensure smooth service during busy periods and large events.
- Assisted with operational audits and maintained strict food hygiene and safety standards.
- Developed strong communication, organisation and teamwork skills while working with diverse teams and guests.
