Zoe Grewcock

Motivated and personable professional with experience in administration, mentoring, and business sales. Developed strong leadership, communication, and relationship-building skills through a successful Early Years apprenticeship and subsequent professional roles. Recognised for building positive relationships with colleagues and clients through a caring, empathetic, and professional approach.

Confident in managing multiple responsibilities, maintaining accurate records, and ensuring compliance with safeguarding, GDPR, and health and safety requirements. Committed to continuous learning, personal development, and delivering high standards of service.

Business Sales Executive at Croner (2025-12 – Present)

• Conduct outbound telesales activities to achieve monthly sales targets.
• Build and maintain relationships with prospective clients.
• Arrange meetings and consultations with potential customers.
• Develop knowledge of employment law and health and safety legislation to support client discussions.
• Maintain accurate records using Excel spreadsheets and internal systems.
• Ensure compliance with GDPR and confidentiality requirements.
• Carry out general administrative duties with a high level of accuracy and attention to detail.

Early Years Practitioner Apprentice at Woodlands Nursery (2019-12 – 2025-12)

• Successfully achieved Level 2 Early Years Practitioner qualification with Distinction.
• Provided high-quality care and support for children aged 6 weeks to preschool age.
• Promoted children's wellbeing, development, and learning in a safe and nurturing environment.
• Maintained safeguarding standards and monitored children's emotional and developmental needs.
• Completed and maintained children's observations, development records, and progress reports.
• Prepared and updated risk assessments for indoor and outdoor activities.
• Managed timesheets, filing systems, and other administrative duties.
• Acted as Senior Mentor for junior apprentices, monitoring performance and providing guidance and support.
• Led the Baby and Lower Toddler Room (0–2 years), ensuring high standards of care and development.
• Built strong relationships with parents, providing regular updates and discussing any concerns or developmental progress.

Team Member (Part-Time) at Castle Café

Part-time during school and weekends

• Delivered excellent customer service in a busy café environment.
• Processed cash and card payments accurately.
• Assisted with food preparation and kitchen duties when required.
• Designed and updated menu cards, promotional materials, and posters.
• Maintained a clean, organised, and welcoming environment for customers.

GCSEs – Redmoor Academy, Hinckley (2015 – 2020)

Level 2 Early Years Practitioner in Early Years – City & Guilds (2019 – 2020)