Zoha Usman
Student
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About
Reliable and enthusiastic college student studying Health and Social Care level 3 national diploma. Possesses effective communication and organizational skills developed through retail and healthcare experience. Calm, patient, and eager to fulfill the aim of becoming a healthcare assistant.
Experience
Customer Assistant at Tesco (2023-05 – 2024-06)
- Delivered friendly, patient customer service to a diverse range of people, developing strong interpersonal skills.
- Communicated clearly with customers and colleagues — used active listening to understand needs and resolve issues.
- Managed till transactions, handled cash accurately, and followed confidentiality procedures.
- Maintained a tidy environment and replenished stock — showed reliability and attention to detail.
- Worked cooperatively in a busy team, adapting quickly to changing priorities.
Volunteer (Reception & Admin Support) at GP Practice (2024-08)
Staff at Coffee and pastries business (2026-08)
Worked with a business selling coffees, matcha's, pastries etc.
Education
Level 2 NCFE CACHE Extended Diploma in Health and Social Care – Barking and Dagenham College
Level 2 Extended Diploma in Beauty Therapy – Barking and Dagenham College
Level 3 National Diploma in Health and Social Care – Barking and Dagenham College
Higher Education Course in Health and Human Science
