Zohra Shah

A highly organised and adaptable professional with extensive experience across finance, accounts and customer service environments. Skilled in building positive relationships, resolving queries, handling confidential information, and delivering excellent service in fast-paced, customer-focused roles. Known for a proactive approach, strong attention to detail, and the ability to quickly learn new systems, I thrive in collaborative environments and embrace new challenges.

Following redundancy, I am seeking a new opportunity where I can apply my experience, continue developing my skills, and contribute to a team that values professionalism, reliability, and exceptional customer service.

Accounts Assistant at Modul-System UK Ltd (2025-04 – 2026-07)

Full-Time role

• Processed and costed supplier invoices accurately and within deadlines.
• Reconciled supplier statements and resolved invoice discrepancies.
• Managed supplier queries, ensuring timely resolution of payment and invoice issues.
• Processed employee timesheets for payroll and project costing.
• Followed up on outstanding credit notes, refunds, and supplier payment matters.
• Maintained and reconciled petty cash records.
• Reconciled company credit card transactions and verified supporting documentation.

Credit Control at Porcelanosa (2023-10 – 2025-04)

Full-Time role

• Managed aged debt, ensuring customers paid within agreed credit terms.
• Chased outstanding payments and worked with the Finance Manager to resolve overdue accounts.
• Investigated and resolved payment and system discrepancies.
• Maintained customer credit limits and updated customer records.
• Prepared legal documentation for debt recovery when required.
• Processed and reconciled credit card payments and bank transfers.
• Assisted the Purchase Ledger team with day-to-day finance tasks.

Accounts Receivable at MBS Lighting UK Ltd (2022-11 – 2023-08)

Full-Time role

• Raised and processed customer invoices, ensuring accurate financial records.
• Uploaded invoices between RTPro and Acumatica accounting systems.
• Allocated customer payments and reconciled accounts.
• Managed aged receivables, chased outstanding debt, and processed recharges.
• Set up customer accounts, completed credit checks, and maintained credit limits.
• Processed and coded invoices and credit notes.
• Prepared monthly accruals, reconciliations, ageing, and management reports.
• Provided ad hoc finance support across departments as required.

Credit Controller at Biffa Waste Services (2015 – 2022)

Previous Experiences: Held a range of finance, accounts, and management roles across multiple industries.

Accounts Administrator at IQ Glass Solutions (2015 – 2022)

Previous Experiences: Held a range of finance, accounts, and management roles across multiple industries.

Accounts Manager at Leasehold Management Services (2015 – 2022)

Previous Experiences: Held a range of finance, accounts, and management roles across multiple industries.

Control Manager at Santander (1998 – 2017)

Management positions

Clinic Manager at Skin Deep Studios (1998 – 2017)

Management positions

Accounts Assistant at Sandbach Interiors

Early Career: Accounts Assistant roles, building a strong foundation in finance and accounting.

Accounts Assistant at Erskine Interscan

Early Career: Accounts Assistant roles, building a strong foundation in finance and accounting.

Accounts Assistant at Dunn & Bradstreet

Early Career: Accounts Assistant roles, building a strong foundation in finance and accounting.

BTEC National in Business & Finance – Buckinghamshire Further Education College