Zouhour Ben said

Compassionate and hardworking professional with experience in hospitality and elderly care. Skilled in customer service, teamwork, communication, and creating a comfortable environment for guests and patients. Seeking an opportunity in the aviation industry where I can use my dedication, responsibility, and passion for helping others to provide excellent passenger service and represent the company professionally.

Room Service & Guest Hospitality - Hospitality Sector - Tunisia

(2023 - 2023)

• Responsible for tourist hospitality and guest satisfaction throughout their hotel stay.
• Managed room service operations for more than 50 rooms daily.
• Ensured guests received high-quality service and immediate support when needed.
• Worked long shifts, sometimes exceeding 12 hours per day, to maintain customer comfort and hotel standards.
• Believed strongly that guest satisfaction and hotel reputation are top priorities.
• Developed strong communication, organization, and problem-solving skills in a fast-paced environment.

Care Assistant – Elderly & Special Needs Support - United Kingdom

(2025 - 2025)

• Provided emotional, physical, and psychological support to elderly people and individuals with special needs.
• Assisted patients with daily care while ensuring dignity, safety, and comfort.
• Created a warm and family-like atmosphere to reduce loneliness and help patients feel secure and cared for.
• Worked both day and night 12-hour shifts within a 24-hour care system.
• Demonstrated patience, empathy, responsibility, and dedication in all aspects of care.

Baccalaureate