No7 Advisor
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I would describe myself as a bubbly, optimistic individual, a mixture of a black cat and golden retriever personality type. Motivated and dedicated individual with a strong passion for helping others. Experienced in customer service and team environments, with proven skills in staying calm under pressure, managing tricky situations, and contributing positively to group efforts. Actively engaged in community volunteering and committed to personal development.
No7 Advisor at Boots Glasgow Fort (2023-11 – 2025-11)
My job role at No7 requires me to provide tailored skincare and cosmetic advice to customers to ensure confident product selection, maintain excellent customer service during peak hours and peak seasons (such as Christmas, mothers day, fathers day and valentines day), building strong customer relationships through professional, friendly and attentive service, maintaining a clean and organised counter, regularly restocking products and managing stock rotation to meet visual merchandising standards, handling difficult customer situations with calmness and professionalism, using strong damage control skills to maintain satisfaction and trust, supporting sales targets by promoting seasonal offers and cross selling complementary products and working closely with team members creating a welcoming shopping experience and meeting branch wide performance goals.
GHD Brand Ambassador at Boots Glasgow Fort (2025-11 – Present)
