Antoine Sinzogan

A dedicated and experienced Hotelier with over 20 years of working experience, aiming to become an excellent bilingual professional Hotelier. Proven track record of improving performance, enhancing guest relations skills, and fostering a disciplined and communicative working environment.

Front office Manager - Paloma Hotel Ring Road - Ring Road, Accra, Ghana

(2013-01)

Oversees the daily operations of the front desk, ensuring smooth check-ins, check-outs, and guest satisfaction while also managing and training front office staff. Handling guest inquiries, coordinating reservations and maintaining guest satisfaction.

French lecturer - School of Hotel, Restaurant, and Tourism Management - Ghana

(2014-01 - 2020-12)

• Successfully trained students to speak professional French
• Improved teaching mechanisms for other French teachers under my supervision as the head French teacher

Receptionist/ Night auditor /Cashier - Penta Hotel - Osu, Accra, Ghana

(2004-01 - 2012-12)

Management of the front desk, welcoming guests, directing inquiries and maintaining a tidy and organized reception area.

• Taking reservations and processing reservations information
• Making rooms allocation for guests
• Check in and check out guests
• Ensuring smooth overnight operations and preparing the hotel for the next day's activities

First Degree - French Language - University of Sevre (2001-01 - 2002-12)

Diploma - Hospitality Management - School of Hotel, Restaurant and tourism Management (2001-01 - 2003-12)