Dramani Nakiyat

To have a positive impact in the fields of customer service, marketing, and in any other field I may be assigned using my teaching and creative art abilities to the development and success of the organization. I am also a team player and a good communicator.

Reliever Teller - Access Bank - Tamale, Ghana

(2026-02)

• Handling deposits, withdrawals, loan payments, check cashing, and money orders.
• Balancing the cash drawer daily, verifying currency, and adhering to strict cash control policies.
• Greeting customers, answering account inquiries, and resolving issues.
• Identifying customer needs and referring them to appropriate bank staff for products like loans or new accounts.
• Adhering to security protocols and regulatory requirements, such as Bank Secrecy Act (BSA) and Know Your Customer (KYC) principles

Hostel Pre Check Specialist - Emerging Travel - Remote

(2025-05 - 2026-01)

Online specialist for Expedia and booking.com

• Initiate contact with guests, answer inquiries, and manage reservation confirmations
• Review and verify guest identification and documentation prior to arrival
• Process payments, update booking systems, and assist with online check-in procedures.

CIT Teller - Montran Company Limited - Tamale, Ghana

(2025-01 - 2025-05)

• Promote and maintain positive relations with all contacts, customers and potential customers.
• Cross-checking of cash/cheques collected from clients ensuring amount collected corresponds to amount on pay-in-slips.
• Ensuring that the collected cash and cheques are credited to the accounts of respective clients
• Provide excellent customer service to clients.
• Comply with all department and company policies and procedures.
• Contribute to the fulfilment of department and company objectives/goals.
• Perform relieving duties with clients.
• Collect cash/cheques from customer points on routes.
• Make payment at designated banks accordingly.

Teacher - Good Shepherd School Complex, Wamale - Wamale, Tamale

(2022-11 - 2024-12)

• Career Technology and Creative Art

Teacher - National Service Personnel - Dabokpa Technical Institute, Tamale - Tamale, Ghana

(2022-11 - 2023-10)

• Garment construction.

Sales Officer - Santol Filling Station, Tamale - Tamale, Ghana

(2020-07 - 2021-01)

• Pump Attendant.

Teacher - House to House Teaching - Tamale, Ghana

(2019 - 2021)

BDT, French, and Social Studies

Higher National Diploma (HND) - Fashion and Textiles Design - Kumasi Technical University (2019-06 - 2022-08)

NAPTEX, West African Senior School Certificate Examination (WASSCE) - Dabokpa Technical Institute (2016-09 - 2019-07)

Certificate - Software Development - Tamale ICT Center