Esther

With over six years of experience in administrative roles, particularly with Delta Impianta Administration in Goldfields Tarkwa Site. Strong organizational skills, attention to detail and ability to manage multiple priorities under pressure.

Maintenance Planner at Goldfields Tarkwa Site (Delta Impianta Ltd) (2019-01 – 2024-12)

• Checking for fleet availability
• Tracking of work in progress for both E&P and BCM
• Generating WIP report
• Sourcing for parts to be used

HR/ Administrator at Goldfields Tarkwa Site (Delta Impianta Ltd) (2022-01 – 2024-12)

• Marking of daily timesheet
• Structuring of contractor monthly time sheets
• Filling of employee's documents
• Recording stock items
• Issuance of welding consumables
• Material requisition
• Approving leave letters
• Issuing of quarry letters
• Employee recruitments

Administrator (NABCO) at Afienya CHPS Compound (2018-01 – 2019-12)

• Generating of health insurance claims
• Handling employee's folder and that of patients
• Typing of leave letters, assumption of duty and dismissal letters
• Typing of nurse's morbidity records
• Data Entry

Customer Service Agent at MTN Ghana (ISON BPO) (2016-01 – 2018-12)

• Handled inbounds and out-bounds calls
• Forwarding complaint to technical team
• Resolving customer's complaints
• Subscribing and unsubscribing of products
• Informing customers on new products and services

Clerical Officer at Lands Commission Headquarters (Survey and Mapping Division) (2015-01 – 2016-12)

• Prepare land search information
• Upgrading files of employee with respect to change in academic qualification and promotion
• Booking and dispatching information to be used by the land title division
• Typing of land searches and leave letters
• Ticking of valid information in booked records
• Checking land document accuracy
• Responds to routine telephone inquiries and call forwarding to the appropriate party
• Data entry

ATHE Level 6 extended Diploma in Management UK (Degree) in Management – Accra Business School – Spintex Ghana (2021-01 – 2022-12)

Executive Certificate in Banking Operations in Banking Operations – Access Management Institute (2017-01 – 2017-12)

Diploma in Development Education Studies in Development Education Studies – University for Development Studies – Tamale, Ghana (2013-01 – 2015-12)

WASSCE – Chemu Senior High School, Tema (2010-01 – 2013-12)